Restructure omni services and add Chatwoot research snapshot

2026-02-21 11:11:27 +07:00
parent edea7a0034
commit b73babbbf6
7732 changed files with 978203 additions and 32 deletions
--- a/research/chatwoot/lib/seeders/message_seeder.rb
+++ b/research/chatwoot/lib/seeders/message_seeder.rb
@@ -0,0 +1,123 @@
+module Seeders::MessageSeeder
+  def self.create_sample_email_collect_message(conversation)
+    Message.create!(
+      account: conversation.account,
+      inbox: conversation.inbox,
+      conversation: conversation,
+      message_type: :template,
+      content_type: :input_email,
+      content: 'Get notified by email'
+    )
+  end
+
+  def self.create_sample_csat_collect_message(conversation)
+    Message.create!(
+      account: conversation.account,
+      inbox: conversation.inbox,
+      conversation: conversation,
+      message_type: :template,
+      content_type: :input_csat,
+      content: 'Please rate the support'
+    )
+  end
+
+  def self.create_sample_cards_message(conversation)
+    Message.create!(
+      account: conversation.account,
+      inbox: conversation.inbox,
+      conversation: conversation,
+      message_type: :template,
+      content_type: 'cards',
+      content: 'cards',
+      content_attributes: {
+        items: [
+          sample_card_item,
+          sample_card_item
+        ]
+      }
+    )
+  end
+
+  def self.sample_card_item
+    {
+      media_url: 'https://i.imgur.com/d8Djr4k.jpg',
+      title: 'Acme Shoes 2.0',
+      description: 'Move with Acme Shoe 2.0',
+      actions: [
+        {
+          type: 'link',
+          text: 'View More',
+          uri: 'http://acme-shoes.inc'
+        },
+        {
+          type: 'postback',
+          text: 'Add to cart',
+          payload: 'ITEM_SELECTED'
+        }
+      ]
+    }
+  end
+
+  def self.create_sample_input_select_message(conversation)
+    Message.create!(
+      account: conversation.account,
+      inbox: conversation.inbox,
+      conversation: conversation,
+      message_type: :template,
+      content: 'Your favorite food',
+      content_type: 'input_select',
+      content_attributes: {
+        items: [
+          { title: '🌯 Burito', value: 'Burito' },
+          { title: '🍝 Pasta', value: 'Pasta' },
+          { title: ' 🍱 Sushi', value: 'Sushi' },
+          { title: ' 🥗 Salad', value: 'Salad' }
+        ]
+      }
+    )
+  end
+
+  def self.create_sample_form_message(conversation)
+    Message.create!(
+      account: conversation.account,
+      inbox: conversation.inbox,
+      conversation: conversation,
+      message_type: :template,
+      content_type: 'form',
+      content: 'form',
+      content_attributes: sample_form
+    )
+  end
+
+  def self.sample_form
+    {
+      items: [
+        { name: 'email', placeholder: 'Please enter your email', type: 'email', label: 'Email', required: 'required',
+          pattern_error: 'Please fill this field', pattern: '^[^\s@]+@[^\s@]+\.[^\s@]+$' },
+        { name: 'text_area', placeholder: 'Please enter text', type: 'text_area', label: 'Large Text', required: 'required',
+          pattern_error: 'Please fill this field' },
+        { name: 'text', placeholder: 'Please enter text', type: 'text', label: 'text', default: 'defaut value', required: 'required',
+          pattern: '^[a-zA-Z ]*$', pattern_error: 'Only alphabets are allowed' },
+        { name: 'select', label: 'Select Option', type: 'select', options: [{ label: '🌯 Burito', value: 'Burito' },
+                                                                            { label: '🍝 Pasta', value: 'Pasta' }] }
+      ]
+    }
+  end
+
+  def self.create_sample_articles_message(conversation)
+    Message.create!(
+      account: conversation.account,
+      inbox: conversation.inbox,
+      conversation: conversation,
+      message_type: :template,
+      content: 'Tech Companies',
+      content_type: 'article',
+      content_attributes: {
+        items: [
+          { title: 'Acme Hardware', description: 'Hardware reimagined', link: 'http://acme-hardware.inc' },
+          { title: 'Acme Search', description: 'The best Search Engine', link: 'http://acme-search.inc' }
+        ]
+      }
+    )
+  end
+end