Restructure omni services and add Chatwoot research snapshot

research/chatwoot/lib/integrations/facebook/delivery_status.rb

@@ -0,0 +1,37 @@
+# frozen_string_literal: true
+
+class Integrations::Facebook::DeliveryStatus
+  pattr_initialize [:params!]
+
+  def perform
+    return if facebook_channel.blank?
+    return unless conversation
+
+    process_delivery_status if params.delivery_watermark
+    process_read_status if params.read_watermark
+  end
+
+  private
+
+  def process_delivery_status
+    timestamp = Time.zone.at(params.delivery_watermark.to_i).to_datetime.utc
+    ::Conversations::UpdateMessageStatusJob.perform_later(conversation.id, timestamp, :delivered)
+  end
+
+  def process_read_status
+    timestamp = Time.zone.at(params.read_watermark.to_i).to_datetime.utc
+    ::Conversations::UpdateMessageStatusJob.perform_later(conversation.id, timestamp, :read)
+  end
+
+  def contact
+    ::ContactInbox.find_by(source_id: params.sender_id)&.contact
+  end
+
+  def conversation
+    @conversation ||= ::Conversation.find_by(contact_id: contact.id) if contact.present?
+  end
+
+  def facebook_channel
+    @facebook_channel ||= Channel::FacebookPage.find_by(page_id: params.recipient_id)
+  end
+end