Restructure omni services and add Chatwoot research snapshot
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54
research/chatwoot/lib/integrations/dyte/processor_service.rb
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54
research/chatwoot/lib/integrations/dyte/processor_service.rb
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class Integrations::Dyte::ProcessorService
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pattr_initialize [:account!, :conversation!]
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def create_a_meeting(agent)
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title = I18n.t('integration_apps.dyte.meeting_name', agent_name: agent.available_name)
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response = dyte_client.create_a_meeting(title)
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return response if response[:error].present?
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meeting = response
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message = create_a_dyte_integration_message(meeting, title, agent)
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message.push_event_data
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end
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def add_participant_to_meeting(meeting_id, user)
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dyte_client.add_participant_to_meeting(meeting_id, user.id, user.name, avatar_url(user))
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end
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private
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def create_a_dyte_integration_message(meeting, title, agent)
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@conversation.messages.create!(
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{
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account_id: conversation.account_id,
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inbox_id: conversation.inbox_id,
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message_type: :outgoing,
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content_type: :integrations,
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content: title,
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content_attributes: {
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type: 'dyte',
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data: {
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meeting_id: meeting['id']
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}
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},
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sender: agent
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}
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)
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end
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def avatar_url(user)
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return user.avatar_url if user.avatar_url.present?
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"#{ENV.fetch('FRONTEND_URL', nil)}/integrations/slack/user.png"
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end
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def dyte_hook
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@dyte_hook ||= account.hooks.find_by!(app_id: 'dyte')
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end
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def dyte_client
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credentials = dyte_hook.settings
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@dyte_client ||= Dyte.new(credentials['organization_id'], credentials['api_key'])
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end
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end
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