Restructure omni services and add Chatwoot research snapshot

research/chatwoot/enterprise/config/initializers/omniauth_saml.rb

@@ -0,0 +1,47 @@
+# Enterprise Edition SAML SSO Provider
+# This initializer adds SAML authentication support for Enterprise customers
+
+# SAML setup proc for multi-tenant configuration
+SAML_SETUP_PROC = proc do |env|
+  request = ActionDispatch::Request.new(env)
+
+  # Extract account_id from various sources
+  account_id = request.params['account_id'] ||
+               request.session[:saml_account_id] ||
+               env['omniauth.params']&.dig('account_id')
+  relay_state = request.params['RelayState'] || ''
+
+  if account_id
+    # Store in session and omniauth params for callback
+    request.session[:saml_account_id] = account_id
+    request.session[:saml_relay_state] = relay_state
+    env['omniauth.params'] ||= {}
+    env['omniauth.params']['account_id'] = account_id
+    env['omniauth.params']['RelayState'] = relay_state
+
+    # Find SAML settings for this account
+    settings = AccountSamlSettings.find_by(account_id: account_id)
+
+    if settings
+      # Configure the strategy options dynamically
+      env['omniauth.strategy'].options[:idp_sso_service_url_runtime_params] = { RelayState: :RelayState }
+      env['omniauth.strategy'].options[:assertion_consumer_service_url] = "#{ENV.fetch('FRONTEND_URL', 'http://localhost:3000')}/omniauth/saml/callback?account_id=#{account_id}"
+      env['omniauth.strategy'].options[:sp_entity_id] = settings.sp_entity_id
+      env['omniauth.strategy'].options[:idp_entity_id] = settings.idp_entity_id
+      env['omniauth.strategy'].options[:idp_sso_service_url] = settings.sso_url
+      env['omniauth.strategy'].options[:idp_cert] = settings.certificate
+      env['omniauth.strategy'].options[:name_identifier_format] = 'urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress'
+    else
+      # Set a dummy certificate to avoid the error
+      env['omniauth.strategy'].options[:idp_cert] = 'DUMMY'
+    end
+  else
+    # Set a dummy certificate to avoid the error
+    env['omniauth.strategy'].options[:idp_cert] = 'DUMMY'
+  end
+end
+
+Rails.application.config.middleware.use OmniAuth::Builder do
+  # SAML provider with setup phase for multi-tenant configuration
+  provider :saml, setup: SAML_SETUP_PROC
+end

research/chatwoot/enterprise/config/premium_features.yml

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+# List of the premium features in EE edition
+- disable_branding
+- audit_logs
+- response_bot
+- sla
+- custom_roles
+- captain_integration
+- csat_review_notes
+- conversation_required_attributes

research/chatwoot/enterprise/config/premium_installation_config.yml

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+# ------- Branding Related Config ------- #
+- name: INSTALLATION_NAME
+  value: 'Chatwoot'
+- name: LOGO_THUMBNAIL
+  value: '/brand-assets/logo_thumbnail.svg'
+- name: LOGO
+  value: '/brand-assets/logo.svg'
+- name: LOGO_DARK
+  value: '/brand-assets/logo_dark.svg'
+- name: BRAND_URL
+  value: 'https://www.chatwoot.com'
+- name: WIDGET_BRAND_URL
+  value: 'https://www.chatwoot.com'
+- name: BRAND_NAME
+  value: 'Chatwoot'
+- name: TERMS_URL
+  value: 'https://www.chatwoot.com/terms-of-service'
+- name: PRIVACY_URL
+  value: 'https://www.chatwoot.com/privacy-policy'
+- name: DISPLAY_MANIFEST
+  value: true
+# ------- End of Branding Related Config ------- #