Restructure omni services and add Chatwoot research snapshot
This commit is contained in:
@@ -0,0 +1,10 @@
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json.id account_saml_settings.id
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json.account_id account_saml_settings.account_id
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json.sso_url account_saml_settings.sso_url
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json.certificate account_saml_settings.certificate
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json.fingerprint account_saml_settings.certificate_fingerprint
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json.idp_entity_id account_saml_settings.idp_entity_id
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json.sp_entity_id account_saml_settings.sp_entity_id
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json.role_mappings account_saml_settings.role_mappings || {}
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json.created_at account_saml_settings.created_at
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json.updated_at account_saml_settings.updated_at
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@@ -0,0 +1,2 @@
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json.custom_role_id account_user&.custom_role_id
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json.custom_role account_user&.custom_role&.as_json(only: [:id, :name, :description, :permissions])
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@@ -0,0 +1,14 @@
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json.id agent_capacity_policy.id
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json.name agent_capacity_policy.name
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json.description agent_capacity_policy.description
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json.exclusion_rules agent_capacity_policy.exclusion_rules
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json.created_at agent_capacity_policy.created_at.to_i
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json.updated_at agent_capacity_policy.updated_at.to_i
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json.account_id agent_capacity_policy.account_id
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json.assigned_agent_count agent_capacity_policy.account_users.count
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json.inbox_capacity_limits agent_capacity_policy.inbox_capacity_limits do |limit|
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json.id limit.id
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json.inbox_id limit.inbox_id
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json.conversation_limit limit.conversation_limit
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end
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@@ -0,0 +1,11 @@
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json.id resource.id
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json.sla_id resource.sla_policy_id
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json.sla_status resource.sla_status
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json.created_at resource.created_at.to_i
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json.updated_at resource.updated_at.to_i
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json.sla_description resource.sla_policy.description
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json.sla_name resource.sla_policy.name
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json.sla_first_response_time_threshold resource.sla_policy.first_response_time_threshold
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json.sla_next_response_time_threshold resource.sla_policy.next_response_time_threshold
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json.sla_only_during_business_hours resource.sla_policy.only_during_business_hours
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json.sla_resolution_time_threshold resource.sla_policy.resolution_time_threshold
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@@ -0,0 +1,6 @@
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json.id custom_role.id
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json.name custom_role.name
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json.description custom_role.description
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json.permissions custom_role.permissions
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json.created_at custom_role.created_at
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json.updated_at custom_role.updated_at
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@@ -0,0 +1,12 @@
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json.id reporting_event.id
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json.name reporting_event.name
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json.value reporting_event.value
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json.value_in_business_hours reporting_event.value_in_business_hours
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json.event_start_time reporting_event.event_start_time
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json.event_end_time reporting_event.event_end_time
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json.account_id reporting_event.account_id
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json.inbox_id reporting_event.inbox_id
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json.user_id reporting_event.user_id
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json.conversation_id reporting_event.conversation_id
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json.created_at reporting_event.created_at
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json.updated_at reporting_event.updated_at
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@@ -0,0 +1,5 @@
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json.id sla_event.id
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json.event_type sla_event.event_type
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json.meta sla_event.meta
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json.updated_at sla_event.updated_at.to_i
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json.created_at sla_event.created_at.to_i
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@@ -0,0 +1,7 @@
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json.id sla_policy.id
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json.name sla_policy.name
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json.description sla_policy.description
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json.first_response_time_threshold sla_policy.first_response_time_threshold
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json.next_response_time_threshold sla_policy.next_response_time_threshold
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json.resolution_time_threshold sla_policy.resolution_time_threshold
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json.only_during_business_hours sla_policy.only_during_business_hours
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@@ -0,0 +1,9 @@
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json.account_id resource.account_id
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json.config resource.config
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json.created_at resource.created_at.to_i
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json.description resource.description
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json.guardrails resource.guardrails
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json.id resource.id
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json.name resource.name
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json.response_guidelines resource.response_guidelines
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json.updated_at resource.updated_at.to_i
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@@ -0,0 +1,31 @@
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json.account_id resource.account_id
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json.answer resource.answer
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json.assistant do
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json.partial! 'api/v1/models/captain/assistant', formats: [:json], resource: resource.assistant
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end
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json.created_at resource.created_at.to_i
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if resource.documentable
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json.documentable do
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json.type resource.documentable_type
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case resource.documentable_type
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when 'Captain::Document'
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json.id resource.documentable.id
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json.external_link resource.documentable.external_link
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json.name resource.documentable.name
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when 'Conversation'
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json.id resource.documentable.display_id
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json.display_id resource.documentable.display_id
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when 'User'
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json.id resource.documentable.id
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json.email resource.documentable.email
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json.available_name resource.documentable.available_name
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end
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end
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end
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json.id resource.id
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json.question resource.question
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json.updated_at resource.updated_at.to_i
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json.status resource.status
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@@ -0,0 +1,6 @@
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json.id resource.id
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json.message resource.message
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json.message_type resource.message_type
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json.created_at resource.created_at.to_i
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json.copilot_thread resource.copilot_thread.push_event_data
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json.account_id resource.account_id
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@@ -0,0 +1,6 @@
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json.id resource.id
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json.title resource.title
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json.created_at resource.created_at.to_i
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json.user resource.user.push_event_data
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json.assistant resource.assistant.push_event_data
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json.account_id resource.account_id
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@@ -0,0 +1,15 @@
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json.id custom_tool.id
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json.slug custom_tool.slug
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json.title custom_tool.title
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json.description custom_tool.description
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json.endpoint_url custom_tool.endpoint_url
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json.http_method custom_tool.http_method
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json.request_template custom_tool.request_template
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json.response_template custom_tool.response_template
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json.auth_type custom_tool.auth_type
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json.auth_config custom_tool.auth_config
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json.param_schema custom_tool.param_schema
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json.enabled custom_tool.enabled
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json.account_id custom_tool.account_id
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json.created_at custom_tool.created_at.to_i
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json.updated_at custom_tool.updated_at.to_i
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@@ -0,0 +1,14 @@
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json.account_id resource.account_id
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json.assistant do
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json.partial! 'api/v1/models/captain/assistant', formats: [:json], resource: resource.assistant
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end
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json.content resource.content
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json.content_type resource.content_type
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json.created_at resource.created_at.to_i
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json.external_link resource.external_link
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json.display_url resource.display_url
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json.file_size resource.file_size
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json.id resource.id
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json.name resource.name
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json.status resource.status
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json.updated_at resource.updated_at.to_i
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@@ -0,0 +1,16 @@
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json.id scenario.id
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json.title scenario.title
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json.description scenario.description
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json.instruction scenario.instruction
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json.tools scenario.tools
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json.enabled scenario.enabled
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json.assistant_id scenario.assistant_id
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json.account_id scenario.account_id
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json.created_at scenario.created_at
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json.updated_at scenario.updated_at
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if scenario.assistant.present?
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json.assistant do
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json.id scenario.assistant.id
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json.name scenario.assistant.name
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end
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end
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