Restructure omni services and add Chatwoot research snapshot

research/chatwoot/enterprise/app/services/captain/tool_registry_service.rb

@@ -0,0 +1,36 @@
+class Captain::ToolRegistryService
+  attr_reader :registered_tools, :tools
+
+  def initialize(assistant, user: nil)
+    @assistant = assistant
+    @user = user
+    @registered_tools = []
+    @tools = {}
+  end
+
+  def register_tool(tool_class)
+    tool = tool_class.new(@assistant, user: @user)
+    return unless tool.active?
+
+    @tools[tool.name] = tool
+    @registered_tools << tool.to_registry_format
+  end
+
+  def method_missing(method_name, *)
+    if @tools.key?(method_name.to_s)
+      @tools[method_name.to_s].execute(*)
+    else
+      super
+    end
+  end
+
+  def respond_to_missing?(method_name, include_private = false)
+    @tools.key?(method_name.to_s) || super
+  end
+
+  def tools_summary
+    @tools.map do |name, tool|
+      "- #{name}: #{tool.description}"
+    end.join("\n")
+  end
+end