Restructure omni services and add Chatwoot research snapshot

research/chatwoot/enterprise/app/jobs/saml/update_account_users_provider_job.rb

@@ -0,0 +1,33 @@
+class Saml::UpdateAccountUsersProviderJob < ApplicationJob
+  queue_as :default
+
+  # Updates the authentication provider for users in an account
+  # This job is triggered when SAML settings are created or destroyed
+  def perform(account_id, provider)
+    account = Account.find(account_id)
+    account.users.find_each(batch_size: 1000) do |user|
+      next unless should_update_user_provider?(user, provider)
+
+      # rubocop:disable Rails/SkipsModelValidations
+      user.update_column(:provider, provider)
+      # rubocop:enable Rails/SkipsModelValidations
+    end
+  end
+
+  private
+
+  # Determines if a user's provider should be updated based on their multi-account status
+  # When resetting to 'email', only update users who don't have SAML enabled on other accounts
+  # This prevents breaking SAML authentication for users who belong to multiple accounts
+  def should_update_user_provider?(user, provider)
+    return !user_has_other_saml_accounts?(user) if provider == 'email'
+
+    true
+  end
+
+  # Checks if the user belongs to any other accounts that have SAML configured
+  # Used to preserve SAML authentication when one account disables SAML but others still use it
+  def user_has_other_saml_accounts?(user)
+    user.accounts.joins(:saml_settings).exists?
+  end
+end