Restructure omni services and add Chatwoot research snapshot

research/chatwoot/enterprise/app/jobs/messages/audio_transcription_job.rb

@@ -0,0 +1,21 @@
+class Messages::AudioTranscriptionJob < ApplicationJob
+  queue_as :low
+
+  discard_on Faraday::BadRequestError do |job, error|
+    log_context = {
+      attachment_id: job.arguments.first,
+      job_id: job.job_id,
+      status_code: error.response&.dig(:status)
+    }
+
+    Rails.logger.warn("Discarding audio transcription job due to bad request: #{log_context}")
+  end
+  retry_on ActiveStorage::FileNotFoundError, wait: 2.seconds, attempts: 3
+
+  def perform(attachment_id)
+    attachment = Attachment.find_by(id: attachment_id)
+    return if attachment.blank?
+
+    Messages::AudioTranscriptionService.new(attachment).perform
+  end
+end