Restructure omni services and add Chatwoot research snapshot
This commit is contained in:
Ruslan Bakiev
440
research/chatwoot/config/locales/sq.yml
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440
research/chatwoot/config/locales/sq.yml
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#Files in the config/locales directory are used for internationalization
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#and are automatically loaded by Rails. If you want to use locales other
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#than English, add the necessary files in this directory.
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#To use the locales, use `I18n.t`:
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#I18n.t 'hello'
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#In views, this is aliased to just `t`:
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#<%= t('hello') %>
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#To use a different locale, set it with `I18n.locale`:
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#I18n.locale = :es
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#This would use the information in config/locales/es.yml.
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#The following keys must be escaped otherwise they will not be retrieved by
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#the default I18n backend:
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#true, false, on, off, yes, no
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#Instead, surround them with single quotes.
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#en:
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#'true': 'foo'
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#To learn more, please read the Rails Internationalization guide
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#available at https://guides.rubyonrails.org/i18n.html.
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sq:
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hello: 'Hello world'
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inbox:
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reauthorization:
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success: 'Kanali u riautorizua me sukses'
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not_required: 'Riautorizimi nuk kërkohet për këtë kuti hyrëse'
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invalid_channel: 'Lloj i pavlefshëm kanali për riautorizim'
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auth:
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saml:
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invalid_email: 'Please enter a valid email address'
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authentication_failed: 'Authentication failed. Please check your credentials and try again.'
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messages:
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reset_password_success: Woot! Request for password reset is successful. Check your mail for instructions.
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reset_password_failure: Uh ho! We could not find any user with the specified email.
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reset_password_saml_user: This account uses SAML authentication. Password reset is not available. Please contact your administrator.
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login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
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saml_not_available: SAML authentication is not available in this installation.
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inbox_deletetion_response: Your inbox deletion request will be processed in some time.
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errors:
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validations:
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presence: must not be blank
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webhook:
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invalid: Invalid events
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signup:
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disposable_email: We do not allow disposable emails
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blocked_domain: This domain is not allowed. If you believe this is a mistake, please contact support.
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invalid_email: You have entered an invalid email
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email_already_exists: 'You have already signed up for an account with %{email}'
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invalid_params: 'Invalid, please check the signup paramters and try again'
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failed: Signup failed
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assignment_policy:
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not_found: Nuk u gjet politika e caktimit
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attachments:
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invalid: Invalid attachment
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saml:
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feature_not_enabled: SAML feature not enabled for this account
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sso_not_enabled: SAML SSO is not enabled for this installation
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data_import:
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data_type:
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invalid: Invalid data type
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contacts:
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import:
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failed: File is blank
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export:
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success: We will notify you once contacts export file is ready to view.
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email:
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invalid: Invalid email
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phone_number:
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invalid: should be in e164 format
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companies:
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domain:
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invalid: must be a valid domain name
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search:
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query_missing: Specify search string with parameter q
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messages:
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search:
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time_range_limit_exceeded: 'Search is limited to the last %{days} days'
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categories:
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locale:
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unique: should be unique in the category and portal
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dyte:
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invalid_message_type: 'Invalid message type. Action not permitted'
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slack:
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invalid_channel_id: 'Invalid slack channel. Please try again'
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whatsapp:
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token_exchange_failed: 'Dështoi shkëmbimi i kodit për tokenin e aksesit. Ju lutemi, provoni përsëri.'
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invalid_token_permissions: 'Tokeni i aksesit nuk ka lejet e nevojshme për WhatsApp.'
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phone_info_fetch_failed: 'Dështoi marrja e informacionit të numrit të telefonit. Ju lutemi, provoni përsëri.'
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phone_number_already_exists: 'Channel already exists for this phone number: %{phone_number}, please contact support if the error persists'
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reauthorization:
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generic: 'Dështoi riautorizimi i WhatsApp-it. Ju lutemi, provoni përsëri.'
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not_supported: 'Riautorizimi nuk mbështetet për këtë lloj kanali të WhatsApp-it.'
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inboxes:
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imap:
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socket_error: Please check the network connection, IMAP address and try again.
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no_response_error: Please check the IMAP credentials and try again.
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host_unreachable_error: Host unreachable, Please check the IMAP address, IMAP port and try again.
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connection_timed_out_error: Connection timed out for %{address}:%{port}
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connection_closed_error: Connection closed.
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validations:
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name: should not start or end with symbols, and it should not have < > / \ @ characters.
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custom_filters:
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number_of_records: Limit reached. The maximum number of allowed custom filters for a user per account is 1000.
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invalid_attribute: Invalid attribute key - [%{key}]. The key should be one of [%{allowed_keys}] or a custom attribute defined in the account.
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invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
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invalid_query_operator: Query operator must be either "AND" or "OR".
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invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
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custom_attribute_definition:
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key_conflict: The provided key is not allowed as it might conflict with default attributes.
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mfa:
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already_enabled: MFA is already enabled
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not_enabled: MFA is not enabled
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invalid_code: Invalid verification code
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invalid_backup_code: Invalid backup code
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invalid_token: Invalid or expired MFA token
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invalid_credentials: Invalid credentials or verification code
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feature_unavailable: MFA feature is not available. Please configure encryption keys.
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topup:
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credits_required: Credits amount is required
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invalid_credits: Invalid credits amount
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invalid_option: Invalid topup option
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plan_not_eligible: Top-ups are only available for paid plans. Please upgrade your plan first.
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stripe_customer_not_configured: Stripe customer not configured
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no_payment_method: No payment methods found. Please add a payment method before making a purchase.
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profile:
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mfa:
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enabled: MFA enabled successfully
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disabled: MFA disabled successfully
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account_saml_settings:
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invalid_certificate: must be a valid X.509 certificate in PEM format
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reports:
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period: Reporting period %{since} to %{until}
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utc_warning: The report generated is in UTC timezone
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agent_csv:
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agent_name: Agent name
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conversations_count: Assigned conversations
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avg_first_response_time: Avg first response time
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avg_resolution_time: Avg resolution time
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resolution_count: Resolution Count
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avg_customer_waiting_time: Avg customer waiting time
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inbox_csv:
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inbox_name: Inbox name
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inbox_type: Inbox type
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conversations_count: No. of conversations
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avg_first_response_time: Avg first response time
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avg_resolution_time: Avg resolution time
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label_csv:
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label_title: Label
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conversations_count: No. of conversations
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avg_first_response_time: Avg first response time
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avg_resolution_time: Avg resolution time
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avg_reply_time: Koha mesatare e përgjigjes
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resolution_count: Resolution Count
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team_csv:
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team_name: Team name
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conversations_count: Conversations count
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avg_first_response_time: Avg first response time
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avg_resolution_time: Avg resolution time
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resolution_count: Resolution Count
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avg_customer_waiting_time: Avg customer waiting time
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conversation_traffic_csv:
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timezone: Timezone
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sla_csv:
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conversation_id: Conversation ID
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sla_policy_breached: SLA Policy
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assignee: Assignee
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team: Team
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inbox: Inbox
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labels: Labels
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conversation_link: Link to the Conversation
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breached_events: Breached Events
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default_group_by: day
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csat:
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headers:
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contact_name: Contact Name
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contact_email_address: Contact Email Address
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contact_phone_number: Contact Phone Number
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link_to_the_conversation: Link to the conversation
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agent_name: Agent Name
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rating: Rating
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feedback: Feedback Comment
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recorded_at: Recorded date
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notifications:
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notification_title:
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conversation_creation: 'A conversation (#%{display_id}) has been created in %{inbox_name}'
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conversation_assignment: 'A conversation (#%{display_id}) has been assigned to you'
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assigned_conversation_new_message: 'A new message is created in conversation (#%{display_id})'
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conversation_mention: 'You have been mentioned in conversation (#%{display_id})'
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sla_missed_first_response: 'SLA target first response missed for conversation (#%{display_id})'
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sla_missed_next_response: 'SLA target next response missed for conversation (#%{display_id})'
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sla_missed_resolution: 'SLA target resolution missed for conversation (#%{display_id})'
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attachment: 'Attachment'
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no_content: 'No content'
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conversations:
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captain:
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handoff: 'Po transferohet te një agjent tjetër për ndihmë të mëtejshme.'
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messages:
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instagram_story_content: '%{story_sender} mentioned you in the story: '
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instagram_deleted_story_content: This story is no longer available.
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instagram_shared_story_content: 'Shared story'
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instagram_shared_post_content: 'Shared post'
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deleted: This message was deleted
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whatsapp:
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list_button_label: 'Zgjidhni një element'
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delivery_status:
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error_code: 'Error code: %{error_code}'
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activity:
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captain:
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resolved: 'Biseda u shënua si e zgjidhur nga %{user_name} për shkak të mungesës së aktivitetit'
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open: 'Biseda u shënua si e hapur nga %{user_name}'
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agent_bot:
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error_moved_to_open: 'Conversation was marked open by system due to an error with the agent bot.'
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status:
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resolved: 'Conversation was marked resolved by %{user_name}'
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contact_resolved: 'Conversation was resolved by %{contact_name}'
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open: 'Conversation was reopened by %{user_name}'
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pending: 'Conversation was marked as pending by %{user_name}'
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snoozed: 'Conversation was snoozed by %{user_name}'
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auto_resolved_days: 'Conversation was marked resolved by system due to %{count} days of inactivity'
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auto_resolved_hours: 'Biseda u shënua si e zgjidhur nga sistemi për %{count} orë pa aktivitet'
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auto_resolved_minutes: 'Biseda u shënua si e zgjidhur nga sistemi për %{count} minuta pa aktivitet'
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system_auto_open: System reopened the conversation due to a new incoming message.
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priority:
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added: '%{user_name} set the priority to %{new_priority}'
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updated: '%{user_name} changed the priority from %{old_priority} to %{new_priority}'
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removed: '%{user_name} removed the priority'
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assignee:
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self_assigned: '%{user_name} self-assigned this conversation'
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assigned: 'Assigned to %{assignee_name} by %{user_name}'
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removed: 'Conversation unassigned by %{user_name}'
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team:
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assigned: 'Assigned to %{team_name} by %{user_name}'
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assigned_with_assignee: 'Assigned to %{assignee_name} via %{team_name} by %{user_name}'
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removed: 'Unassigned from %{team_name} by %{user_name}'
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labels:
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added: '%{user_name} added %{labels}'
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removed: '%{user_name} removed %{labels}'
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sla:
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added: '%{user_name} added SLA policy %{sla_name}'
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removed: '%{user_name} removed SLA policy %{sla_name}'
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linear:
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issue_created: 'Çështja në Linear %{issue_id} u krijua nga %{user_name}'
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issue_linked: 'Çështja në Linear %{issue_id} u lidh nga %{user_name}'
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issue_unlinked: 'Çështja në Linear %{issue_id} u shkëput nga %{user_name}'
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csat:
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not_sent_due_to_messaging_window: 'Anketa CSAT nuk u dërgua për shkak të kufizimeve për mesazhet dalëse'
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auto_resolve:
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not_sent_due_to_messaging_window: 'Mesazhi i zgjidhjes automatike nuk u dërgua për shkak të kufizimeve për mesazhet dalëse'
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muted: '%{user_name} has muted the conversation'
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unmuted: '%{user_name} has unmuted the conversation'
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auto_resolution_message: 'Resolving the conversation as it has been inactive for a while. Please start a new conversation if you need further assistance.'
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templates:
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greeting_message_body: '%{account_name} typically replies in a few hours.'
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ways_to_reach_you_message_body: 'Give the team a way to reach you.'
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email_input_box_message_body: 'Get notified by email'
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csat_input_message_body: 'Please rate the conversation'
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reply:
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email:
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header:
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notifications: 'Notifications'
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from_with_name: '%{assignee_name} from %{inbox_name} <%{from_email}>'
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reply_with_name: '%{assignee_name} from %{inbox_name} <reply+%{reply_email}>'
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friendly_name: '%{sender_name} from %{business_name} <%{from_email}>'
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professional_name: '%{business_name} <%{from_email}>'
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channel_email:
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header:
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reply_with_name: '%{assignee_name} from %{inbox_name} <%{from_email}>'
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reply_with_inbox_name: '%{inbox_name} <%{from_email}>'
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email_subject: 'New messages on this conversation'
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transcript_subject: 'Conversation Transcript'
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survey:
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response: 'Please rate this conversation, %{link}'
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contacts:
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online:
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delete: '%{contact_name} is Online, please try again later'
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integration_apps:
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#Note: webhooks and dashboard_apps don't need short_description as they use different modal components
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dashboard_apps:
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name: 'Dashboard Apps'
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description: 'Dashboard Apps allow you to create and embed applications that display user information, orders, or payment history, providing more context to your customer support agents.'
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dyte:
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name: 'Dyte'
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short_description: 'Filloni thirrje video/zanore me klientët drejtpërdrejt nga Chatwoot.'
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description: 'Dyte is a product that integrates audio and video functionalities into your application. With this integration, your agents can start video/voice calls with your customers directly from Chatwoot.'
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meeting_name: '%{agent_name} has started a meeting'
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slack:
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name: 'Slack'
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short_description: 'Merrni njoftime dhe përgjigjuni bisedave drejtpërdrejt në Slack.'
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description: "Integrate Chatwoot with Slack to keep your team in sync. This integration allows you to receive notifications for new conversations and respond to them directly within Slack's interface."
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webhooks:
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name: 'Webhooks'
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description: 'Webhook events provide real-time updates about activities in your Chatwoot account. You can subscribe to your preferred events, and Chatwoot will send you HTTP callbacks with the updates.'
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dialogflow:
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name: 'Dialogflow'
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short_description: 'Ndërtoni chatbot-e për të trajtuar kërkesat fillestare para se t''i transferoni te agjentët.'
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description: 'Build chatbots with Dialogflow and easily integrate them into your inbox. These bots can handle initial queries before transferring them to a customer service agent.'
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google_translate:
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name: 'Google Translate'
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||||
short_description: 'Përktheni automatikisht mesazhet e klientëve për agjentët.'
|
||||
description: "Integrate Google Translate to help agents easily translate customer messages. This integration automatically detects the language and converts it to the agent's or admin's preferred language."
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openai:
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name: 'OpenAI'
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short_description: 'Sugjerime përgjigjesh të mundësuara nga AI, përmbledhje dhe përmirësim mesazhesh.'
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description: 'Leverage the power of large language models from OpenAI with the features such as reply suggestions, summarization, message rephrasing, spell-checking, and label classification.'
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linear:
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name: 'Linear'
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||||
short_description: 'Krijoni dhe lidhni çështje në Linear drejtpërdrejt nga bisedat.'
|
||||
description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
|
||||
notion:
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name: 'Notion'
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short_description: 'Integroni bazat e të dhënave, dokumentet dhe faqet drejtpërdrejt me Captain.'
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||||
description: 'Lidheni hapësirën tuaj të punës në Notion për t''i mundësuar Captain-it të hyjë dhe të gjenerojë përgjigje inteligjente duke përdorur përmbajtjen nga bazat tuaja të të dhënave, dokumentet dhe faqet, për të ofruar mbështetje ndaj klientit me më shumë kontekst.'
|
||||
shopify:
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||||
name: 'Shopify'
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||||
short_description: 'Hyni te detajet e porosisë dhe te të dhënat e klientëve nga dyqani juaj Shopify.'
|
||||
description: 'Connect your Shopify store to access order details, customer information, and product data directly within your conversations and helps your support team provide faster, more contextual assistance to your customers.'
|
||||
leadsquared:
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||||
name: 'LeadSquared'
|
||||
short_description: 'Sinkronizoni kontaktet dhe bisedat tuaja me LeadSquared CRM.'
|
||||
description: 'Sinkronizoni kontaktet dhe bisedat tuaja me LeadSquared CRM. Ky integrim krijon automatikisht lead-e në LeadSquared kur shtohen kontakte të reja dhe regjistron aktivitetin e bisedave për t''i ofruar ekipit tuaj të shitjeve kontekst të plotë.'
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||||
captain:
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copilot_message_required: Message is required
|
||||
copilot_error: 'Please connect an assistant to this inbox to use Copilot'
|
||||
copilot_limit: 'You are out of Copilot credits. You can buy more credits from the billing section.'
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||||
copilot:
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||||
using_tool: 'Duke përdorur mjetin %{function_name}'
|
||||
completed_tool_call: 'Thirrja e mjetit %{function_name} u përfundua'
|
||||
invalid_tool_call: 'Thirrje e pavlefshme e mjetit'
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||||
tool_not_available: 'Mjeti nuk është i disponueshëm'
|
||||
documents:
|
||||
limit_exceeded: 'Document limit exceeded'
|
||||
pdf_format_error: 'must be a PDF file'
|
||||
pdf_size_error: 'must be less than 10MB'
|
||||
pdf_upload_failed: 'Failed to upload PDF to OpenAI'
|
||||
pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
|
||||
pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
|
||||
pdf_processing_success: 'Successfully processed PDF document %{document_id}'
|
||||
faq_generation_complete: 'FAQ generation complete. Total FAQs created: %{count}'
|
||||
using_paginated_faq: 'Using paginated FAQ generation for document %{document_id}'
|
||||
using_standard_faq: 'Using standard FAQ generation for document %{document_id}'
|
||||
response_creation_error: 'Error in creating response document: %{error}'
|
||||
missing_openai_file_id: 'Document must have openai_file_id for paginated processing'
|
||||
openai_api_error: 'OpenAI API Error: %{error}'
|
||||
starting_paginated_faq: 'Starting paginated FAQ generation (%{pages_per_chunk} pages per chunk)'
|
||||
stopping_faq_generation: 'Stopping processing. Reason: %{reason}'
|
||||
paginated_faq_complete: 'Paginated generation complete. Total FAQs: %{total_faqs}, Pages processed: %{pages_processed}'
|
||||
processing_pages: 'Processing pages %{start}-%{end} (iteration %{iteration})'
|
||||
chunk_generated: 'Chunk generated %{chunk_faqs} FAQs. Total so far: %{total_faqs}'
|
||||
page_processing_error: 'Error processing pages %{start}-%{end}: %{error}'
|
||||
custom_tool:
|
||||
slug_generation_failed: 'Unable to generate unique slug after 5 attempts'
|
||||
public_portal:
|
||||
search:
|
||||
search_placeholder: Search for article by title or body...
|
||||
empty_placeholder: No results found.
|
||||
loading_placeholder: Searching...
|
||||
results_title: Search results
|
||||
toc_header: 'On this page'
|
||||
hero:
|
||||
sub_title: Search for the articles here or browse the categories below.
|
||||
common:
|
||||
home: Home
|
||||
last_updated_on: Last updated on %{last_updated_on}
|
||||
view_all_articles: View all
|
||||
article: article
|
||||
articles: articles
|
||||
author: author
|
||||
authors: authors
|
||||
other: other
|
||||
others: others
|
||||
by: By
|
||||
no_articles: There are no articles here
|
||||
footer:
|
||||
made_with: Made with
|
||||
header:
|
||||
go_to_homepage: Website
|
||||
visit_website: Vizitoni faqen e internetit
|
||||
appearance:
|
||||
system: System
|
||||
light: Light
|
||||
dark: Dark
|
||||
featured_articles: Featured Articles
|
||||
uncategorized: Uncategorized
|
||||
404:
|
||||
title: Page not found
|
||||
description: We couldn't find the page you were looking for.
|
||||
back_to_home: Go to home page
|
||||
slack_unfurl:
|
||||
fields:
|
||||
name: Name
|
||||
email: Email
|
||||
phone_number: Phone
|
||||
company_name: Company
|
||||
inbox_name: Inbox
|
||||
inbox_type: Inbox Type
|
||||
button: Open conversation
|
||||
time_units:
|
||||
days:
|
||||
one: '%{count} day'
|
||||
other: '%{count} days'
|
||||
hours:
|
||||
one: '%{count} hour'
|
||||
other: '%{count} hours'
|
||||
minutes:
|
||||
one: '%{count} minute'
|
||||
other: '%{count} minutes'
|
||||
seconds:
|
||||
one: '%{count} second'
|
||||
other: '%{count} seconds'
|
||||
automation:
|
||||
system_name: 'Sistemi i Automatizimit'
|
||||
crm:
|
||||
no_message: 'Nuk ka mesazhe në bisedë'
|
||||
attachment: '[Bashkëngjitje: %{type}]'
|
||||
no_content: '[No content]'
|
||||
created_activity: |
|
||||
Bisedë e re e nisur në %{brand_name}
|
||||
|
||||
Kanal: %{channel_info}
|
||||
Krijuar: %{formatted_creation_time}
|
||||
ID e bisedës: %{display_id}
|
||||
Shiko në %{brand_name}: %{url}
|
||||
transcript_activity: |
|
||||
Transkript i bisedës nga %{brand_name}
|
||||
|
||||
Kanal: %{channel_info}
|
||||
ID e bisedës: %{display_id}
|
||||
Shiko në %{brand_name}: %{url}
|
||||
|
||||
Transkript:
|
||||
%{format_messages}
|
||||
agent_capacity_policy:
|
||||
inbox_already_assigned: 'Inbox has already been assigned to this policy'
|
||||
portals:
|
||||
send_instructions:
|
||||
email_required: 'Kërkohet emaili'
|
||||
invalid_email_format: 'Format i pavlefshëm i emailit'
|
||||
custom_domain_not_configured: 'Domeni i personalizuar nuk është konfiguruar'
|
||||
instructions_sent_successfully: 'Udhëzimet u dërguan me sukses'
|
||||
subject: 'Përfundoni konfigurimin e %{custom_domain}'
|
||||
ssl_status:
|
||||
custom_domain_not_configured: 'Domeni i personalizuar nuk është konfiguruar'
|
||||
Reference in New Issue
Block a user