Restructure omni services and add Chatwoot research snapshot

research/chatwoot/config/initializers/searchkick.rb

@@ -0,0 +1,14 @@
+Searchkick.queue_name = :async_database_migration if ENV.fetch('OPENSEARCH_URL', '').present?
+
+access_key_id = ENV.fetch('OPENSEARCH_AWS_ACCESS_KEY_ID', '')
+secret_access_key = ENV.fetch('OPENSEARCH_AWS_SECRET_ACCESS_KEY', '')
+
+if access_key_id.present? && secret_access_key.present?
+  region = ENV.fetch('OPENSEARCH_AWS_REGION', 'us-east-1')
+
+  Searchkick.aws_credentials = {
+    access_key_id: access_key_id,
+    secret_access_key: secret_access_key,
+    region: region
+  }
+end