Restructure omni services and add Chatwoot research snapshot

research/chatwoot/config/initializers/git_sha.rb

@@ -0,0 +1,16 @@
+# Define a method to fetch the git commit hash
+def fetch_git_sha
+  sha = `git rev-parse HEAD` if File.directory?('.git')
+  if sha.present?
+    sha.strip
+  elsif File.exist?('.git_sha')
+    File.read('.git_sha').strip
+  # This is for Heroku. Ensure heroku labs:enable runtime-dyno-metadata is turned on.
+  elsif ENV.fetch('HEROKU_SLUG_COMMIT', nil).present?
+    ENV.fetch('HEROKU_SLUG_COMMIT', nil)
+  else
+    'unknown'
+  end
+end
+
+GIT_HASH = fetch_git_sha