Restructure omni services and add Chatwoot research snapshot

research/chatwoot/config/initializers/cors.rb

@@ -0,0 +1,35 @@
+# config/initializers/cors.rb
+# ref: https://github.com/cyu/rack-cors
+
+# font cors issue with CDN
+# Ref: https://stackoverflow.com/questions/56960709/rails-font-cors-policy
+Rails.application.config.middleware.insert_before 0, Rack::Cors do
+  allow do
+    origins '*'
+    resource '/packs/*', headers: :any, methods: [:get, :options]
+    resource '/audio/*', headers: :any, methods: [:get, :options]
+    # Make the public endpoints accessible to the frontend
+    resource '/public/api/*', headers: :any, methods: :any
+
+    if ActiveModel::Type::Boolean.new.cast(ENV.fetch('CW_API_ONLY_SERVER', false)) || Rails.env.development?
+      resource '*', headers: :any, methods: :any, expose: %w[access-token client uid expiry]
+    end
+
+    if ActiveModel::Type::Boolean.new.cast(ENV.fetch('ENABLE_API_CORS', false))
+      resource '/api/*', headers: :any, methods: :any, expose: %w[access-token client uid expiry]
+    end
+  end
+end
+
+################################################
+######### Action Cable Related Config ##########
+################################################
+
+# Mount Action Cable outside main process or domain
+# Rails.application.config.action_cable.mount_path = nil
+# Rails.application.config.action_cable.url = 'wss://example.com/cable'
+# Rails.application.config.action_cable.allowed_request_origins = [ 'http://example.com', /http:\/\/example.*/ ]
+
+# To Enable connecting to the API channel public APIs
+# ref : https://medium.com/@emikaijuin/connecting-to-action-cable-without-rails-d39a8aaa52d5
+Rails.application.config.action_cable.disable_request_forgery_protection = true