Restructure omni services and add Chatwoot research snapshot

research/chatwoot/config/cable.yml

@@ -0,0 +1,20 @@
+default: &default
+  adapter: redis
+  url: <%= ENV.fetch('REDIS_URL', 'redis://127.0.0.1:6379') %>
+  password: <%= ENV.fetch('REDIS_PASSWORD', nil).presence %>
+  ssl_params: 
+    verify_mode: <%= Chatwoot.redis_ssl_verify_mode %>
+  channel_prefix: <%= "chatwoot_#{Rails.env}_action_cable"  %>
+
+development:
+  <<: *default
+
+test:
+  adapter: test
+  channel_prefix: <%= "chatwoot_#{Rails.env}_action_cable"  %>
+
+staging:
+  <<: *default
+
+production:
+  <<: *default