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Restructure omni services and add Chatwoot research snapshot

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This commit is contained in:
Ruslan Bakiev
2026-02-21 11:11:27 +07:00
parent edea7a0034
commit b73babbbf6
7732 changed files with 978203 additions and 32 deletions
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30
research/chatwoot/app/views/mailers/administrator_notifications/account_compliance_mailer/account_deleted.liquid Normal file
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<p>Hello,</p>
<p>This is a notification to inform you that an account has been permanently deleted from your Chatwoot instance.</p>
<p>
<strong>Chatwoot Installation:</strong> {{ meta.instance_url }}<br>
<strong>Account ID:</strong> {{ meta.account_id }}<br>
<strong>Account Name:</strong> {{ meta.account_name }}<br>
<strong>Deletion due at:</strong> {{ meta.marked_for_deletion_at }}<br>
<strong>Deleted At:</strong> {{ meta.deleted_at }}<br>
<strong>Deletion Reason:</strong> {{ meta.deletion_reason }}
</p>
{% if meta.deleted_user_count > 0 %}
<p>
<strong>Deleted Users ({{ meta.deleted_user_count }}):</strong><br>
{% for user in meta.soft_deleted_users %}
User ID: {{ user.user_id }}, Email: {{ user.user_email }}{% unless forloop.last %}<br>{% endunless %}
{% endfor %}
</p>
{% else %}
<p>
<strong>Deleted Users:</strong> None
</p>
{% endif %}
<p>This email serves as a record for compliance purposes.</p>
<p>Thank you,<br>
Chatwoot System</p>

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research/chatwoot/app/views/mailers/administrator_notifications/account_notification_mailer/account_deletion_for_inactivity.liquid Normal file
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<p>Hello there,</p>
<p>We've noticed that your Chatwoot account <strong>{{ meta.account_name }}</strong> has been inactive for some time. Because of this, it's scheduled for deletion on <strong>{{ meta.deletion_date }}</strong>.</p>
<p><strong>How do I keep my account?</strong></p>
<p>Log in to your Chatwoot account before <strong>{{ meta.deletion_date }}</strong>. From your account settings, you can <a href="{{ action_url }}">cancel the deletion</a> and continue using your account.</p>
<p><strong>What happens if I don't cancel?</strong></p>
<p>Unless you cancel the account deletion before <strong>{{ meta.deletion_date }}</strong>, your account and all associated data — including conversations, contacts, reports, and settings — will be permanently deleted.</p>
<p><strong>Why are we doing this?</strong></p>
<p>To keep things secure and efficient, we regularly remove inactive accounts so our systems remain optimized for active teams.</p>
<p>If you have any questions, feel free to reach us at <a href="mailto:hello@chatwoot.com">hello@chatwoot.com</a>.</p>
<p>— The Chatwoot Team</p>

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research/chatwoot/app/views/mailers/administrator_notifications/account_notification_mailer/account_deletion_user_initiated.liquid Normal file
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<p>Hello there,</p>
<p>An account administrator has requested deletion of the Chatwoot account <strong>{{ meta.account_name }}</strong>. The account is scheduled for deletion on <strong>{{ meta.deletion_date }}</strong>.</p>
<p><strong>What happens next?</strong></p>
<ul>
<li>The account will remain accessible until the scheduled deletion date.</li>
<li>After that, all data including conversations, contacts, integrations, and settings will be permanently removed.</li>
</ul>
<p>If you change your mind before the deletion date, you can <a href="{{ action_url }}">cancel this request</a> by visiting your account settings.</p>
<p>— The Chatwoot Team</p>

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research/chatwoot/app/views/mailers/administrator_notifications/account_notification_mailer/automation_rule_disabled.liquid Normal file
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<p>Hello there,</p>
<p>The automation rule <b>{{meta['rule_name']}}</b> has been disabled becuase it has invalid conditions.</p>
<p>This typically happens when you delete any custom attributes which are still being used in automation rules.</p>
<p>
Click <a href="{{action_url}}">here</a> to update the conditions.
</p>

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research/chatwoot/app/views/mailers/administrator_notifications/account_notification_mailer/contact_export_complete.liquid Normal file
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<p>Hi</p>
<p>Your contact export file is ready to download.</p>
<p>
Click <a href="{{ action_url }}">here</a> to download the export file.
</p>

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research/chatwoot/app/views/mailers/administrator_notifications/account_notification_mailer/contact_import_complete.liquid Normal file
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<p>Hello,</p>
<p>Your contact import has been completed. Please check the contacts tab to view the imported contacts.</p>
<p>Number of records imported: {{meta['imported_contacts']}}</p>
<p>Number of records failed: {{meta['failed_contacts']}}</p>
{% if meta['failed_contacts'] == 0 %}
<p>
Click <a href="{{action_url}}">here</a> to view the imported contacts.
</p>
{% else %}
<p>
Click <a href="{{ action_url }}" target="_blank">here</a> to view failed records.
</p>
{% endif %}

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research/chatwoot/app/views/mailers/administrator_notifications/account_notification_mailer/contact_import_failed.liquid Normal file
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<p>Hello,</p>
<p>Your contact import has failed. It appears that the CSV file you uploaded may not be valid. We kindly request that you review the file and ensure it complies with the required format.<p/>

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research/chatwoot/app/views/mailers/administrator_notifications/channel_notifications_mailer/email_disconnect.liquid Normal file
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<p>Hello,</p>
<p>Your email inbox has been disconnected due to configuration errors. </p>
<p>Please update it to continue receiving messages.</p>
<p>
Click <a href="{{action_url}}">here</a> to re-connect.
</p>

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research/chatwoot/app/views/mailers/administrator_notifications/channel_notifications_mailer/facebook_disconnect.liquid Normal file
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<p>Hello,</p>
<p>Your Facebook Inbox Access has expired. </p>
<p>Please reconnect Facebook Page to continue receiving messages.</p>
<p>
Click <a href="{{action_url}}">here</a> to re-connect.
</p>

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research/chatwoot/app/views/mailers/administrator_notifications/channel_notifications_mailer/instagram_disconnect.liquid Normal file
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<p>Hello,</p>
<p>Your Instagram Inbox Access has expired. </p>
<p>Please reconnect Instagram to continue receiving messages.</p>
<p>
Click <a href="{{action_url}}">here</a> to re-connect.
</p>

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research/chatwoot/app/views/mailers/administrator_notifications/channel_notifications_mailer/whatsapp_disconnect.liquid Normal file
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<p>Hello,</p>
<p>Your Whatsapp Access has expired. </p>
<p>Please reconnect Whatsapp to continue receiving messages.</p>
<p>
Click <a href="{{action_url}}">here</a> to re-connect.
</p>

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research/chatwoot/app/views/mailers/administrator_notifications/integrations_notification_mailer/dialogflow_disconnect.liquid Normal file
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<p>Hello there,</p>
<p>Your Dialogflow integration was disconnected because of permission issues. To resolve this, please delete the integration from the admin dashboard and reconnect it using new credentials.</p>

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research/chatwoot/app/views/mailers/administrator_notifications/integrations_notification_mailer/slack_disconnect.liquid Normal file
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<p>Hello,</p>
<p>Your Slack integration has expired. To continue receiving messages on Slack, please delete the integration and connect your workspace again. </p>
<p>
Click <a href="{{action_url}}">here</a> to re-connect.
</p>