Restructure omni services and add Chatwoot research snapshot

This commit is contained in:
Ruslan Bakiev
2026-02-21 11:11:27 +07:00
parent edea7a0034
commit b73babbbf6
7732 changed files with 978203 additions and 32 deletions

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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
<head>
<meta name="viewport" content="width=device-width" />
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<title></title>
<style type="text/css">
img {
max-width: 100%;
}
body {
-webkit-font-smoothing: antialiased;
-webkit-text-size-adjust: none;
height: 100%;
line-height: 1.6em;
width: 100% !important;
}
body {
background-color: #F8FAFC;
}
@media only screen and (max-width: 640px) {
body {
padding: 0 !important;
}
h1 {
font-size: 22px !important;
font-weight: 800 !important;
margin: 20px 0 5px !important;
}
h2 {
font-size: 18px !important;
font-weight: 800 !important;
margin: 20px 0 5px !important;
}
h3 {
font-size: 16px !important;
font-weight: 800 !important;
margin: 20px 0 5px !important;
}
h4 {
font-weight: 800 !important;
margin: 20px 0 5px !important;
}
.container {
padding: 0 !important;
width: 100% !important;
}
.content {
padding: 0 !important;
}
.content-wrap {
padding: 10px !important;
}
}
</style>
</head>
<body itemscope itemtype="http://schema.org/EmailMessage" style="font-size: 14px; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto,Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em; background-color: #F8FAFC; margin: 0;" bgcolor="#F8FAFC">
<table class="body-wrap" style="width: 100%; background-color: #F8FAFC; margin: 0;" bgcolor="#F8FAFC">
<tr style="margin: 0;">
<td class="container" width="600" style="display: block !important; max-width: 600px !important; clear: both !important; margin: 0 auto;" valign="top">
<div class="content" style="display: block; margin: 0 auto; padding: 20px; text-align:center;">
<table class="main" width="100%" cellpadding="0" cellspacing="0" itemprop="action" itemscope itemtype="http://schema.org/ConfirmAction" style="border-radius: 6px; background-color: #fff; text-align:left; margin: 0; border: 1px solid #e9e9e9; border-top:3px solid #0080f8;" bgcolor="#fff">
<tr style="margin: 0;">
<td class="content-wrap" style="vertical-align: top; margin: 0; padding: 20px; font-family: -apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Helvetica,Arial,sans-serif;" valign="top">
<table width="100%" cellpadding="0" cellspacing="0" style="margin: 0;">
{{ content_for_layout }}
</table>
</td>
</tr>
</table>
</div>
<div class="footer" style="color: #93AFC8; margin: 0; padding: 0 20px 40px; text-align: center">
<table width="100%" style="margin: 0;">
<tr style="margin: 0;">
{% if global_config['BRAND_NAME'] != '' %}
<td class="content-block" style="font-family: -apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Helvetica,Arial,sans-serif; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
Powered by
<a href="{{ global_config['BRAND_URL'] }}" style="vertical-align: top; color: #93AFC8; text-align: center; margin: 0; padding: 0 0 20px;" align="center" valign="top">
{{ global_config['BRAND_NAME'] }}
</a>
</td>
{% endif %}
</tr>
</table>
</div>
</td>
</tr>
</table>
</body>
</html>

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<%#
# Application Layout
This view template is used as the layout
for every page that Administrate generates.
By default, it renders:
- Navigation
- Content for a search bar
(if provided by a `content_for` block in a nested page)
- Flashes
- Links to stylesheets and JavaScripts
- The appearance dropdown styles are added to the top to prevent FOUC
%>
<!DOCTYPE html>
<html lang="<%= I18n.locale %>">
<head>
<meta charset="utf-8">
<meta name="viewport" content="initial-scale=1">
<meta name= "turbolinks-cache-control" content= "no-cache">
<meta name="viewport" content="width=device-width, initial-scale=1" />
<%= vite_client_tag %>
<%= vite_javascript_tag 'portal' %>
<style>
.appearance-menu[data-current-theme="system"] .check-mark-icon:is(.light-theme, .dark-theme),
.appearance-menu[data-current-theme="dark"] .check-mark-icon:is(.light-theme, .system-theme),
.appearance-menu[data-current-theme="light"] .check-mark-icon:is(.dark-theme, .system-theme) {
display: none;
}
</style>
<%= csrf_meta_tags %>
<% if content_for?(:head) %>
<%= yield(:head) %>
<% else %>
<title><%= @portal.page_title%></title>
<% end %>
<% if @portal.logo.present? %>
<link rel="icon" href="<%= url_for(@portal.logo) %>">
<% end %>
<% unless @theme_from_params.blank? %>
<%# this adds the theme from params, ensuring that there a localstorage value set %>
<%# this will further trigger the next script to ensure color mode is toggled without a FOUC %>
<script>localStorage.theme = '<%= @theme_from_params %>';</script>
<% end %>
<script>
if (localStorage.theme === 'dark' || (!('theme' in localStorage) && window.matchMedia('(prefers-color-scheme: dark)').matches)) {
// we can use document.body here but that would mean pushing this script inside the body
// since the body is not created yet. This is done to avoid FOUC, at a tiny cost of Time to Interactive
document.documentElement.classList.add('dark')
} else {
document.documentElement.classList.remove('dark')
document.documentElement.classList.add('light')
}
</script>
</head>
<body>
<div id="portal" class="antialiased">
<main class="flex flex-col min-h-screen bg-white main-content dark:bg-slate-900" role="main">
<% if !@is_plain_layout_enabled %>
<%= render "public/api/v1/portals/header", portal: @portal %>
<% end %>
<%= yield %>
<% if !(@is_plain_layout_enabled || @portal.account.feature_enabled?('disable_branding')) %>
<%= render "public/api/v1/portals/footer" %>
<% end %>
</main>
</div>
<% if @article.present? %>
<script>
(function() {
let viewTracked = false;
const trackView = function() {
if (!viewTracked) {
viewTracked = true;
const img = new Image();
img.src = '<%= request.base_url %>/hc/<%= @portal.slug %>/articles/<%= @article.slug %>.png';
}
};
const addTrackingListeners = function() {
const events = ['mouseenter', 'touchstart', 'focus'];
events.forEach(event => {
document.body.addEventListener(event, function() {
setTimeout(trackView, 5000);
}, { once: true });
});
};
addTrackingListeners();
})();
</script>
<% end %>
</body>
<style>
html.dark {
--dynamic-portal-bg: <%= generate_portal_bg(@portal.color, 'dark') %>;
--dynamic-portal-bg-gradient: <%= generate_gradient_to_bottom('dark') %>;
--dynamic-hover-bg-color: <%= generate_portal_hover_color(@portal.color , 'dark') %>;
}
html.light {
--dynamic-portal-bg: <%= generate_portal_bg(@portal.color, 'light') %>;
--dynamic-portal-bg-gradient: <%= generate_gradient_to_bottom('light') %>;
--dynamic-hover-bg-color: <%= generate_portal_hover_color(@portal.color , 'light') %>;
}
/* Portal background */
#portal-bg {
background: var(--dynamic-portal-bg);
}
/* Portal background gradient */
#portal-bg-gradient {
background-image: var(--dynamic-portal-bg-gradient);
}
/* Category block item hover color */
#category-item:hover {
background-color: var(--dynamic-hover-bg-color);
}
/* Header section */
#header-action-button:hover,
#toggle-appearance:hover,
#toggle-theme-button:hover {
color: var(--dynamic-hover-color);
stroke: var(--dynamic-hover-color);
}
#category-block:hover {
border-color: var(--dynamic-hover-color);
}
#category-block:hover #category-name {
color: var(--dynamic-hover-color);
}
</style>
<script>
window.portalConfig = {
portalSlug: '<%= @portal.slug %>',
portalColor: '<%= @portal.color %>',
theme: '<%= @theme_from_params %>',
customDomain: '<%= @portal.custom_domain %>',
hostURL: '<%= ENV.fetch('FRONTEND_URL', '') %>',
localeCode: '<%= @locale %>',
searchTranslations: {
searchPlaceholder: '<%= I18n.t('public_portal.search.search_placeholder') %>',
emptyPlaceholder: '<%= I18n.t('public_portal.search.empty_placeholder') %>',
loadingPlaceholder: '<%= I18n.t('public_portal.search.loading_placeholder') %>',
resultsTitle: '<%= I18n.t('public_portal.search.results_title') %>',
},
isPlainLayoutEnabled: '<%= @is_plain_layout_enabled %>',
tocHeader: '<%= I18n.t('public_portal.toc_header') %>'
};
</script>
<% if @portal.channel_web_widget.present? && !@is_plain_layout_enabled %>
<%= @portal.channel_web_widget.web_widget_script.html_safe %>
<% end %>
</html>

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<%#
# Application Layout
This view template is used as the layout
for every page that Administrate generates.
By default, it renders:
- Navigation
- Content for a search bar
(if provided by a `content_for` block in a nested page)
- Flashes
- Links to stylesheets and JavaScripts
%>
<!DOCTYPE html>
<html lang="<%= I18n.locale %>" class="w-full h-full">
<head>
<meta charset="utf-8">
<meta name="ROBOTS" content="NOODP">
<meta name="viewport" content="initial-scale=1">
<title>
<%= content_for(:title) %> - <%= application_title %>
</title>
<%= render "stylesheet" %>
<%= vite_client_tag %>
<%= vite_javascript_tag 'superadmin' %>
<%= csrf_meta_tags %>
</head>
<body class="antialiased w-full h-full">
<%= render "icons" %>
<div class="flex w-full h-full">
<%= render "navigation" -%>
<main class="w-full overflow-auto" role="main">
<%= render "flashes" -%>
<%= yield %>
</main>
</div>
<%= render "javascript" %>
</body>
</html>

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<!DOCTYPE html>
<html>
<head>
<title>
<%= @global_config['INSTALLATION_NAME'] %>
</title>
<meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no, user-scalable=0"/>
<% if @global_config['DISPLAY_MANIFEST'] %>
<meta name="msapplication-TileColor" content="#1f93ff">
<meta name="msapplication-TileImage" content="/ms-icon-144x144.png">
<meta name="theme-color" content="#1f93ff">
<meta name="description" content="<%= @global_config['INSTALLATION_NAME'] %> is a customer support solution that helps companies engage customers over Messenger, Twitter, Telegram, WeChat, Whatsapp. Simply connect your channels and converse with your customers from a single place. Easily add new agents to your system and have them own and resolve conversations with customers. <%= @global_config['INSTALLATION_NAME'] %> also gives you real-time reports to measure your team's performance, canned responses to easily respond to frequently asked questions and private notes for agents to collaborate among themselves.">
<% if ENV['IOS_APP_IDENTIFIER'].present? %>
<meta name="apple-itunes-app" content='app-id=<%= ENV['IOS_APP_IDENTIFIER'] %>'>
<% end %>
<link rel="apple-touch-icon" sizes="57x57" href="/apple-icon-57x57.png">
<link rel="apple-touch-icon" sizes="60x60" href="/apple-icon-60x60.png">
<link rel="apple-touch-icon" sizes="72x72" href="/apple-icon-72x72.png">
<link rel="apple-touch-icon" sizes="76x76" href="/apple-icon-76x76.png">
<link rel="apple-touch-icon" sizes="114x114" href="/apple-icon-114x114.png">
<link rel="apple-touch-icon" sizes="120x120" href="/apple-icon-120x120.png">
<link rel="apple-touch-icon" sizes="144x144" href="/apple-icon-144x144.png">
<link rel="apple-touch-icon" sizes="152x152" href="/apple-icon-152x152.png">
<link rel="apple-touch-icon" sizes="180x180" href="/apple-icon-180x180.png">
<link rel="icon" type="image/png" sizes="192x192" href="/android-icon-192x192.png">
<link class="favicon" rel="icon" type="image/png" sizes="32x32" href="/favicon-32x32.png">
<link class="favicon" rel="icon" type="image/png" sizes="96x96" href="/favicon-96x96.png">
<link class="favicon" rel="icon" type="image/png" sizes="16x16" href="/favicon-16x16.png">
<link rel="manifest" href="/manifest.json">
<% end %>
<link rel="icon" type="image/png" sizes="512x512" href="<%= @global_config['LOGO_THUMBNAIL'] %>">
<%= csrf_meta_tags %>
<script>
window.chatwootConfig = {
hostURL: '<%= ENV.fetch('FRONTEND_URL', '') %>',
helpCenterURL: '<%= ENV.fetch('HELPCENTER_URL', '') %>',
fbAppId: '<%= @global_config['FB_APP_ID'] %>',
instagramAppId: '<%= @global_config['INSTAGRAM_APP_ID'] %>',
tiktokAppId: '<%= @global_config['TIKTOK_APP_ID'] %>',
googleOAuthClientId: '<%= ENV.fetch('GOOGLE_OAUTH_CLIENT_ID', nil) %>',
googleOAuthCallbackUrl: '<%= ENV.fetch('GOOGLE_OAUTH_CALLBACK_URL', nil) %>',
allowedLoginMethods: <%= @global_config['ALLOWED_LOGIN_METHODS'].to_json.html_safe %>,
fbApiVersion: '<%= @global_config['FACEBOOK_API_VERSION'] %>',
whatsappAppId: '<%= @global_config['WHATSAPP_APP_ID'] %>',
whatsappConfigurationId: '<%= @global_config['WHATSAPP_CONFIGURATION_ID'] %>',
whatsappApiVersion: '<%= @global_config['WHATSAPP_API_VERSION'] %>',
signupEnabled: '<%= @global_config['ENABLE_ACCOUNT_SIGNUP'] %>',
isEnterprise: '<%= @global_config['IS_ENTERPRISE'] %>',
isMfaEnabled: '<%= Chatwoot.mfa_enabled? %>',
<% if @global_config['IS_ENTERPRISE'] %>
enterprisePlanName: '<%= @global_config['INSTALLATION_PRICING_PLAN'] %>',
<% end %>
<% if @global_config['VAPID_PUBLIC_KEY'] %>
vapidPublicKey: new Uint8Array(<%= Base64.urlsafe_decode64(@global_config['VAPID_PUBLIC_KEY']).bytes %>),
<% end %>
enabledLanguages: <%= available_locales_with_name.to_json.html_safe %>,
helpUrls: <%= feature_help_urls.to_json.html_safe %>,
selectedLocale: '<%= I18n.locale %>'
}
window.globalConfig = <%= raw @global_config.to_json %>
window.browserConfig = {
browser_name: '<%= browser.name %>',
}
window.errorLoggingConfig = '<%= ENV.fetch('SENTRY_FRONTEND_DSN', '') || ENV.fetch('SENTRY_DSN', '') %>'
</script>
<% if @global_config['CLOUD_ANALYTICS_TOKEN'].present? %>
<script>
window.analyticsConfig = {
token: '<%= @global_config['CLOUD_ANALYTICS_TOKEN'] %>',
}
</script>
<% end %>
<%= vite_client_tag %>
<%= vite_javascript_tag @application_pack %>
</head>
<body class="text-slate-600">
<div id="app"></div>
<noscript id="noscript">This app works best with JavaScript enabled.</noscript>
<%= yield %>
<% if @dashboard_scripts.present? %>
<%= @dashboard_scripts.html_safe %>
<% end %>
</body>
</html>