Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/views/fields/belongs_to/_form.html.erb

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+<%#
+# BelongsTo Form Partial
+
+This partial renders an input element for belongs_to relationships.
+By default, the input is a collection select box
+that displays all possible records to associate with.
+
+## Local variables:
+
+- `f`:
+  A Rails form generator, used to help create the appropriate input fields.
+- `field`:
+  An instance of [Administrate::Field::BelongsTo][1].
+  Contains helper methods for displaying a collection select box.
+
+[1]: http://www.rubydoc.info/gems/administrate/Administrate/Field/BelongsTo
+%>
+
+<div class="field-unit__label">
+  <%= f.label field.permitted_attribute %>
+</div>
+<div class="field-unit__field">
+  <%= f.select(field.permitted_attribute,
+               options_for_select(field.associated_resource_options, field.selected_option),
+               include_blank: field.include_blank_option) %>
+</div>

research/chatwoot/app/views/fields/belongs_to/_index.html.erb

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+<%#
+# BelongsTo Index Partial
+
+This partial renders a belongs_to relationship,
+to be displayed on a resource's index page.
+
+By default, the relationship is rendered as a link to the associated object.
+
+## Local variables:
+
+- `field`:
+  An instance of [Administrate::Field::BelongsTo][1].
+  A wrapper around the belongs_to relationship pulled from the database.
+
+[1]: http://www.rubydoc.info/gems/administrate/Administrate/Field/BelongsTo
+%>
+
+<% if field.data %>
+  <% if field.data.is_a? User %>
+    <%= link_to(
+      field.display_associated_resource,
+      super_admin_user_path(field.data),
+    ) %>
+  <% elsif existing_action?(field.associated_class, :show) %>
+    <%= link_to(
+      field.display_associated_resource,
+      [namespace, field.data],
+    ) %>
+  <% else %>
+    <%= field.display_associated_resource %>
+  <% end %>
+<% end %>

research/chatwoot/app/views/fields/belongs_to/_show.html.erb

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+<%#
+# BelongsTo Show Partial
+
+This partial renders a belongs_to relationship,
+to be displayed on a resource's show page.
+
+By default, the relationship is rendered as a link to the associated object.
+
+## Local variables:
+
+- `field`:
+  An instance of [Administrate::Field::BelongsTo][1].
+  A wrapper around the belongs_to relationship pulled from the database.
+
+[1]: http://www.rubydoc.info/gems/administrate/Administrate/Field/BelongsTo
+%>
+
+<% if field.data %>
+  <% if existing_action?(field.associated_class, :show) %>
+    <%= link_to(
+      field.display_associated_resource,
+      [namespace, field.data],
+    ) %>
+  <% else %>
+    <%= field.display_associated_resource %>
+  <% end %>
+<% end %>