Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/views/api/v1/widget/inbox_members/index.json.jbuilder

@@ -0,0 +1,10 @@
+json.payload do
+  json.array! @inbox_members do |inbox_member|
+    next if inbox_member.user.blank?
+
+    json.id inbox_member.user.id
+    json.name inbox_member.user.available_name
+    json.avatar_url inbox_member.user.avatar_url
+    json.availability_status inbox_member.user.account_users.find_by(account_id: @current_account.id)&.availability_status
+  end
+end