Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/views/api/v1/models/_macro.json.jbuilder

@@ -0,0 +1,19 @@
+json.id macro.id
+json.name macro.name
+json.visibility macro.visibility
+
+if macro.created_by.present?
+  json.created_by do
+    json.partial! 'api/v1/models/agent', formats: [:json], resource: macro.created_by
+  end
+end
+
+if macro.updated_by.present?
+  json.updated_by do
+    json.partial! 'api/v1/models/agent', formats: [:json], resource: macro.updated_by
+  end
+end
+
+json.account_id macro.account_id
+json.actions macro.actions
+json.files macro.file_base_data if macro.files.any?