Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/views/api/v1/models/_contact.json.jbuilder

@@ -0,0 +1,20 @@
+json.additional_attributes resource.additional_attributes
+json.availability_status resource.availability_status
+json.email resource.email
+json.id resource.id
+json.name resource.name
+json.phone_number resource.phone_number
+json.blocked resource.blocked
+json.identifier resource.identifier
+json.thumbnail resource.avatar_url
+json.custom_attributes resource.custom_attributes
+json.last_activity_at resource.last_activity_at.to_i if resource[:last_activity_at].present?
+json.created_at resource.created_at.to_i if resource[:created_at].present?
+# we only want to output contact inbox when its /contacts endpoints
+if defined?(with_contact_inboxes) && with_contact_inboxes.present?
+  json.contact_inboxes do
+    json.array! resource.contact_inboxes do |contact_inbox|
+      json.partial! 'api/v1/models/contact_inbox', formats: [:json], resource: contact_inbox
+    end
+  end
+end