Restructure omni services and add Chatwoot research snapshot
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json.id resource.id
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# could be nil for a deleted agent hence the safe operator before account id
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json.account_id Current.account&.id
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json.availability_status resource.availability_status
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json.auto_offline resource.auto_offline
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json.confirmed resource.confirmed?
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json.email resource.email
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json.provider resource.provider
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json.available_name resource.available_name
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json.custom_attributes resource.custom_attributes if resource.custom_attributes.present?
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json.name resource.name
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json.role resource.role
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json.thumbnail resource.avatar_url
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json.custom_role_id resource.current_account_user&.custom_role_id if ChatwootApp.enterprise?
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