Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/views/api/v1/accounts/search/messages.json.jbuilder

@@ -0,0 +1,7 @@
+json.payload do
+  json.messages do
+    json.array! @result[:messages] do |message|
+      json.partial! 'message', formats: [:json], message: message
+    end
+  end
+end