Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/services/notification/email_notification_service.rb

@@ -0,0 +1,32 @@
+class Notification::EmailNotificationService
+  pattr_initialize [:notification!]
+
+  def perform
+    # don't send emails if user read the push notification already
+    return if notification.read_at.present?
+    # don't send emails if user is not confirmed
+    return if notification.user.confirmed_at.nil?
+    return unless user_subscribed_to_notification?
+    return unless notification.account.within_email_rate_limit?
+
+    send_notification_email
+    notification.account.increment_email_sent_count
+  end
+
+  private
+
+  # TODO : Clean up whatever happening over here
+  # Segregate the mailers properly
+  def send_notification_email
+    AgentNotifications::ConversationNotificationsMailer.with(account: notification.account).public_send(
+      notification.notification_type.to_s, notification.primary_actor, notification.user, notification.secondary_actor
+    ).deliver_later
+  end
+
+  def user_subscribed_to_notification?
+    notification_setting = notification.user.notification_settings.find_by(account_id: notification.account.id)
+    return true if notification_setting.public_send("email_#{notification.notification_type}?")
+
+    false
+  end
+end