Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/services/macros/execution_service.rb

@@ -0,0 +1,70 @@
+class Macros::ExecutionService < ActionService
+  def initialize(macro, conversation, user)
+    super(conversation)
+    @macro = macro
+    @account = macro.account
+    @user = user
+    Current.user = user
+  end
+
+  def perform
+    @macro.actions.each do |action|
+      action = action.with_indifferent_access
+      begin
+        send(action[:action_name], action[:action_params])
+      rescue StandardError => e
+        ChatwootExceptionTracker.new(e, account: @account).capture_exception
+      end
+    end
+  ensure
+    Current.reset
+  end
+
+  private
+
+  def assign_agent(agent_ids)
+    agent_ids = agent_ids.map { |id| id == 'self' ? @user.id : id }
+    super(agent_ids)
+  end
+
+  def add_private_note(message)
+    return if conversation_a_tweet?
+
+    params = { content: message[0], private: true }
+
+    # Added reload here to ensure conversation us persistent with the latest updates
+    mb = Messages::MessageBuilder.new(@user, @conversation.reload, params)
+    mb.perform
+  end
+
+  def send_message(message)
+    return if conversation_a_tweet?
+
+    params = { content: message[0], private: false }
+
+    # Added reload here to ensure conversation us persistent with the latest updates
+    mb = Messages::MessageBuilder.new(@user, @conversation.reload, params)
+    mb.perform
+  end
+
+  def send_attachment(blob_ids)
+    return if conversation_a_tweet?
+
+    return unless @macro.files.attached?
+
+    blobs = ActiveStorage::Blob.where(id: blob_ids)
+
+    return if blobs.blank?
+
+    params = { content: nil, private: false, attachments: blobs }
+
+    # Added reload here to ensure conversation us persistent with the latest updates
+    mb = Messages::MessageBuilder.new(@user, @conversation.reload, params)
+    mb.perform
+  end
+
+  def send_webhook_event(webhook_url)
+    payload = @conversation.webhook_data.merge(event: 'macro.executed')
+    WebhookJob.perform_later(webhook_url.first, payload)
+  end
+end