Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/services/automation_rules/action_service.rb

@@ -0,0 +1,67 @@
+class AutomationRules::ActionService < ActionService
+  def initialize(rule, account, conversation)
+    super(conversation)
+    @rule = rule
+    @account = account
+    Current.executed_by = rule
+  end
+
+  def perform
+    @rule.actions.each do |action|
+      @conversation.reload
+      action = action.with_indifferent_access
+      begin
+        send(action[:action_name], action[:action_params])
+      rescue StandardError => e
+        ChatwootExceptionTracker.new(e, account: @account).capture_exception
+      end
+    end
+  ensure
+    Current.reset
+  end
+
+  private
+
+  def send_attachment(blob_ids)
+    return if conversation_a_tweet?
+
+    return unless @rule.files.attached?
+
+    blobs = ActiveStorage::Blob.where(id: blob_ids)
+
+    return if blobs.blank?
+
+    params = { content: nil, private: false, attachments: blobs }
+    Messages::MessageBuilder.new(nil, @conversation, params).perform
+  end
+
+  def send_webhook_event(webhook_url)
+    payload = @conversation.webhook_data.merge(event: "automation_event.#{@rule.event_name}")
+    WebhookJob.perform_later(webhook_url[0], payload)
+  end
+
+  def send_message(message)
+    return if conversation_a_tweet?
+
+    params = { content: message[0], private: false, content_attributes: { automation_rule_id: @rule.id } }
+    Messages::MessageBuilder.new(nil, @conversation, params).perform
+  end
+
+  def add_private_note(message)
+    return if conversation_a_tweet?
+
+    params = { content: message[0], private: true, content_attributes: { automation_rule_id: @rule.id } }
+    Messages::MessageBuilder.new(nil, @conversation.reload, params).perform
+  end
+
+  def send_email_to_team(params)
+    teams = Team.where(id: params[0][:team_ids])
+
+    teams.each do |team|
+      break unless @account.within_email_rate_limit?
+
+      TeamNotifications::AutomationNotificationMailer.conversation_creation(@conversation, team, params[0][:message])&.deliver_now
+      @account.increment_email_sent_count
+    end
+  end
+end