Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/presenters/messages/search_data_presenter.rb

@@ -0,0 +1,57 @@
+class Messages::SearchDataPresenter < SimpleDelegator
+  def search_data
+    {
+      **searchable_content,
+      **message_attributes,
+      additional_attributes: additional_attributes_data,
+      conversation: conversation_data
+    }
+  end
+
+  private
+
+  def searchable_content
+    {
+      content: content,
+      attachments: attachment_data,
+      content_attributes: content_attributes_data
+    }
+  end
+
+  def message_attributes
+    {
+      account_id: account_id,
+      inbox_id: inbox_id,
+      conversation_id: conversation_id,
+      message_type: message_type,
+      private: private,
+      created_at: created_at,
+      source_id: source_id,
+      sender_id: sender_id,
+      sender_type: sender_type
+    }
+  end
+
+  def attachment_data
+    attachments.filter_map do |a|
+      { transcribed_text: a.meta&.dig('transcribed_text') }
+    end.presence
+  end
+
+  def content_attributes_data
+    email_subject = content_attributes.dig(:email, :subject)
+    return {} if email_subject.blank?
+
+    { email: { subject: email_subject } }
+  end
+
+  def conversation_data
+    { id: conversation.display_id }
+  end
+
+  def additional_attributes_data
+    {
+      automation_rule_id: content_attributes&.dig('automation_rule_id')
+    }
+  end
+end