Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/policies/inbox_policy.rb

@@ -0,0 +1,68 @@
+class InboxPolicy < ApplicationPolicy
+  class Scope
+    attr_reader :user_context, :user, :scope, :account, :account_user
+
+    def initialize(user_context, scope)
+      @user_context = user_context
+      @user = user_context[:user]
+      @account = user_context[:account]
+      @account_user = user_context[:account_user]
+      @scope = scope
+    end
+
+    def resolve
+      user.assigned_inboxes
+    end
+  end
+
+  def index?
+    true
+  end
+
+  def show?
+    # FIXME: for agent bots, lets bring this validation to policies as well in future
+    return true if @user.is_a?(AgentBot)
+
+    Current.user.assigned_inboxes.include? record
+  end
+
+  def assignable_agents?
+    true
+  end
+
+  def agent_bot?
+    true
+  end
+
+  def campaigns?
+    @account_user.administrator?
+  end
+
+  def create?
+    @account_user.administrator?
+  end
+
+  def update?
+    @account_user.administrator?
+  end
+
+  def destroy?
+    @account_user.administrator?
+  end
+
+  def set_agent_bot?
+    @account_user.administrator?
+  end
+
+  def avatar?
+    @account_user.administrator?
+  end
+
+  def sync_templates?
+    @account_user.administrator?
+  end
+
+  def health?
+    @account_user.administrator?
+  end
+end