Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/policies/contact_policy.rb

@@ -0,0 +1,53 @@
+class ContactPolicy < ApplicationPolicy
+  def index?
+    true
+  end
+
+  def active?
+    true
+  end
+
+  def import?
+    @account_user.administrator?
+  end
+
+  def export?
+    @account_user.administrator?
+  end
+
+  def search?
+    true
+  end
+
+  def filter?
+    true
+  end
+
+  def update?
+    true
+  end
+
+  def contactable_inboxes?
+    true
+  end
+
+  def destroy_custom_attributes?
+    true
+  end
+
+  def show?
+    true
+  end
+
+  def create?
+    true
+  end
+
+  def avatar?
+    true
+  end
+
+  def destroy?
+    @account_user.administrator?
+  end
+end