Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/models/super_admin.rb

@@ -0,0 +1,48 @@
+# == Schema Information
+#
+# Table name: users
+#
+#  id                     :integer          not null, primary key
+#  availability           :integer          default("online")
+#  confirmation_sent_at   :datetime
+#  confirmation_token     :string
+#  confirmed_at           :datetime
+#  consumed_timestep      :integer
+#  current_sign_in_at     :datetime
+#  current_sign_in_ip     :string
+#  custom_attributes      :jsonb
+#  display_name           :string
+#  email                  :string
+#  encrypted_password     :string           default(""), not null
+#  last_sign_in_at        :datetime
+#  last_sign_in_ip        :string
+#  message_signature      :text
+#  name                   :string           not null
+#  otp_backup_codes       :text
+#  otp_required_for_login :boolean          default(FALSE)
+#  otp_secret             :string
+#  provider               :string           default("email"), not null
+#  pubsub_token           :string
+#  remember_created_at    :datetime
+#  reset_password_sent_at :datetime
+#  reset_password_token   :string
+#  sign_in_count          :integer          default(0), not null
+#  tokens                 :json
+#  type                   :string
+#  ui_settings            :jsonb
+#  uid                    :string           default(""), not null
+#  unconfirmed_email      :string
+#  created_at             :datetime         not null
+#  updated_at             :datetime         not null
+#
+# Indexes
+#
+#  index_users_on_email                   (email)
+#  index_users_on_otp_required_for_login  (otp_required_for_login)
+#  index_users_on_otp_secret              (otp_secret) UNIQUE
+#  index_users_on_pubsub_token            (pubsub_token) UNIQUE
+#  index_users_on_reset_password_token    (reset_password_token) UNIQUE
+#  index_users_on_uid_and_provider        (uid,provider) UNIQUE
+#
+class SuperAdmin < User
+end