Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/models/integrations/app.rb

@@ -0,0 +1,129 @@
+class Integrations::App
+  include Linear::IntegrationHelper
+  attr_accessor :params
+
+  def initialize(params)
+    @params = params
+  end
+
+  def id
+    params[:id]
+  end
+
+  def name
+    I18n.t("integration_apps.#{params[:i18n_key]}.name")
+  end
+
+  def description
+    I18n.t("integration_apps.#{params[:i18n_key]}.description")
+  end
+
+  def short_description
+    I18n.t("integration_apps.#{params[:i18n_key]}.short_description")
+  end
+
+  def logo
+    params[:logo]
+  end
+
+  def fields
+    params[:fields]
+  end
+
+  # There is no way to get the account_id from the linear callback
+  # so we are using the generate_linear_token method to generate a token and encode it in the state parameter
+  def encode_state
+    generate_linear_token(Current.account.id)
+  end
+
+  def action
+    case params[:id]
+    when 'slack'
+      client_id = GlobalConfigService.load('SLACK_CLIENT_ID', nil)
+      "#{params[:action]}&client_id=#{client_id}&redirect_uri=#{self.class.slack_integration_url}"
+    when 'linear'
+      build_linear_action
+    else
+      params[:action]
+    end
+  end
+
+  def active?(account)
+    case params[:id]
+    when 'slack'
+      GlobalConfigService.load('SLACK_CLIENT_SECRET', nil).present?
+    when 'linear'
+      account.feature_enabled?('linear_integration') && GlobalConfigService.load('LINEAR_CLIENT_ID', nil).present?
+    when 'shopify'
+      shopify_enabled?(account)
+    when 'leadsquared'
+      account.feature_enabled?('crm_integration')
+    when 'notion'
+      notion_enabled?(account)
+    else
+      true
+    end
+  end
+
+  def build_linear_action
+    app_id = GlobalConfigService.load('LINEAR_CLIENT_ID', nil)
+    [
+      "#{params[:action]}?response_type=code",
+      "client_id=#{app_id}",
+      "redirect_uri=#{self.class.linear_integration_url}",
+      "state=#{encode_state}",
+      'scope=read,write',
+      'prompt=consent',
+      'actor=app'
+    ].join('&')
+  end
+
+  def enabled?(account)
+    case params[:id]
+    when 'webhook'
+      account.webhooks.exists?
+    when 'dashboard_apps'
+      account.dashboard_apps.exists?
+    else
+      account.hooks.exists?(app_id: id)
+    end
+  end
+
+  def hooks
+    Current.account.hooks.where(app_id: id)
+  end
+
+  def self.slack_integration_url
+    "#{ENV.fetch('FRONTEND_URL', nil)}/app/accounts/#{Current.account.id}/settings/integrations/slack"
+  end
+
+  def self.linear_integration_url
+    "#{ENV.fetch('FRONTEND_URL', nil)}/linear/callback"
+  end
+
+  class << self
+    def apps
+      Hashie::Mash.new(APPS_CONFIG)
+    end
+
+    def all
+      apps.values.each_with_object([]) do |app, result|
+        result << new(app)
+      end
+    end
+
+    def find(params)
+      all.detect { |app| app.id == params[:id] }
+    end
+  end
+
+  private
+
+  def shopify_enabled?(account)
+    account.feature_enabled?('shopify_integration') && GlobalConfigService.load('SHOPIFY_CLIENT_ID', nil).present?
+  end
+
+  def notion_enabled?(account)
+    account.feature_enabled?('notion_integration') && GlobalConfigService.load('NOTION_CLIENT_ID', nil).present?
+  end
+end