Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/models/concerns/push_data_helper.rb

@@ -0,0 +1,15 @@
+module PushDataHelper
+  extend ActiveSupport::Concern
+
+  def push_event_data
+    Conversations::EventDataPresenter.new(self).push_data
+  end
+
+  def lock_event_data
+    Conversations::EventDataPresenter.new(self).lock_data
+  end
+
+  def webhook_data
+    Conversations::EventDataPresenter.new(self).push_data
+  end
+end