Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/models/concerns/out_of_offisable.rb

@@ -0,0 +1,53 @@
+# frozen_string_literal: true
+
+module OutOfOffisable
+  extend ActiveSupport::Concern
+
+  OFFISABLE_ATTRS = %w[day_of_week closed_all_day open_hour open_minutes close_hour close_minutes open_all_day].freeze
+
+  included do
+    has_many :working_hours, dependent: :destroy_async
+    after_create :create_default_working_hours
+  end
+
+  def out_of_office?
+    working_hours_enabled? && working_hours.today.closed_now?
+  end
+
+  def working_now?
+    !out_of_office?
+  end
+
+  def weekly_schedule
+    working_hours.order(day_of_week: :asc).select(*OFFISABLE_ATTRS).as_json(except: :id)
+  end
+
+  # accepts an array of hashes similiar to the format of weekly_schedule
+  #  [
+  #    { "day_of_week"=>1,
+  #      "closed_all_day"=>false,
+  #      "open_hour"=>9,
+  #      "open_minutes"=>0,
+  #      "close_hour"=>17,
+  #      "close_minutes"=>0,
+  #      "open_all_day=>false" },...]
+  def update_working_hours(params)
+    ActiveRecord::Base.transaction do
+      params.each do |working_hour|
+        working_hours.find_by(day_of_week: working_hour['day_of_week']).update(working_hour.slice(*OFFISABLE_ATTRS))
+      end
+    end
+  end
+
+  private
+
+  def create_default_working_hours
+    working_hours.create!(day_of_week: 0, closed_all_day: true, open_all_day: false)
+    working_hours.create!(day_of_week: 1, open_hour: 9, open_minutes: 0, close_hour: 17, close_minutes: 0, open_all_day: false)
+    working_hours.create!(day_of_week: 2, open_hour: 9, open_minutes: 0, close_hour: 17, close_minutes: 0, open_all_day: false)
+    working_hours.create!(day_of_week: 3, open_hour: 9, open_minutes: 0, close_hour: 17, close_minutes: 0, open_all_day: false)
+    working_hours.create!(day_of_week: 4, open_hour: 9, open_minutes: 0, close_hour: 17, close_minutes: 0, open_all_day: false)
+    working_hours.create!(day_of_week: 5, open_hour: 9, open_minutes: 0, close_hour: 17, close_minutes: 0, open_all_day: false)
+    working_hours.create!(day_of_week: 6, closed_all_day: true, open_all_day: false)
+  end
+end