Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/jobs/webhooks/twilio_events_job.rb

@@ -0,0 +1,17 @@
+class Webhooks::TwilioEventsJob < ApplicationJob
+  queue_as :low
+
+  def perform(params = {})
+    # Skip processing if Body parameter, MediaUrl0, or location data is not present
+    # This is to skip processing delivery events being delivered to this endpoint
+    return if params[:Body].blank? && params[:MediaUrl0].blank? && !valid_location_message?(params)
+
+    ::Twilio::IncomingMessageService.new(params: params).perform
+  end
+
+  private
+
+  def valid_location_message?(params)
+    params[:MessageType] == 'location' && params[:Latitude].present? && params[:Longitude].present?
+  end
+end