Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/jobs/send_on_slack_job.rb

@@ -0,0 +1,11 @@
+class SendOnSlackJob < MutexApplicationJob
+  queue_as :medium
+  retry_on LockAcquisitionError, wait: 1.second, attempts: 8
+
+  def perform(message, hook)
+    key = format(::Redis::Alfred::SLACK_MESSAGE_MUTEX, conversation_id: message.conversation_id, reference_id: hook.reference_id)
+    with_lock(key) do
+      Integrations::Slack::SendOnSlackService.new(message: message, hook: hook).perform
+    end
+  end
+end