Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/jobs/contact_ip_lookup_job.rb

@@ -0,0 +1,26 @@
+class ContactIpLookupJob < ApplicationJob
+  queue_as :default
+
+  def perform(contact)
+    update_contact_location_from_ip(contact)
+  rescue Errno::ETIMEDOUT => e
+    Rails.logger.warn "Exception: ip resolution failed : #{e.message}"
+  end
+
+  private
+
+  def update_contact_location_from_ip(contact)
+    geocoder_result = IpLookupService.new.perform(get_contact_ip(contact))
+    return unless geocoder_result
+
+    contact.additional_attributes ||= {}
+    contact.additional_attributes['city'] = geocoder_result.city
+    contact.additional_attributes['country'] = geocoder_result.country
+    contact.additional_attributes['country_code'] = geocoder_result.country_code
+    contact.save!
+  end
+
+  def get_contact_ip(contact)
+    contact.additional_attributes&.dig('updated_at_ip') || contact.additional_attributes&.dig('created_at_ip')
+  end
+end