Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/widget/views/PreChatForm.vue

@@ -0,0 +1,83 @@
+<script>
+import { mapActions } from 'vuex';
+import { useRouter } from 'vue-router';
+import PreChatForm from '../components/PreChat/Form.vue';
+import configMixin from '../mixins/configMixin';
+import { isEmptyObject } from 'widget/helpers/utils';
+import { ON_CONVERSATION_CREATED } from '../constants/widgetBusEvents';
+import { emitter } from 'shared/helpers/mitt';
+
+export default {
+  components: {
+    PreChatForm,
+  },
+  mixins: [configMixin],
+  setup() {
+    const router = useRouter();
+    return { router };
+  },
+  mounted() {
+    // Register event listener for conversation creation
+    emitter.on(ON_CONVERSATION_CREATED, this.handleConversationCreated);
+  },
+  beforeUnmount() {
+    emitter.off(ON_CONVERSATION_CREATED, this.handleConversationCreated);
+  },
+  methods: {
+    ...mapActions('conversation', ['clearConversations']),
+    ...mapActions('conversationAttributes', ['clearConversationAttributes']),
+    handleConversationCreated() {
+      // Redirect to messages page after conversation is created
+      this.router.replace({ name: 'messages' });
+      // Only after successful navigation, reset the isUpdatingRoute UIflag in app/javascript/widget/router.js
+      // See issue: https://github.com/chatwoot/chatwoot/issues/10736
+    },
+
+    onSubmit({
+      fullName,
+      emailAddress,
+      message,
+      activeCampaignId,
+      phoneNumber,
+      contactCustomAttributes,
+      conversationCustomAttributes,
+    }) {
+      if (activeCampaignId) {
+        emitter.emit('execute-campaign', {
+          campaignId: activeCampaignId,
+          customAttributes: conversationCustomAttributes,
+        });
+        this.$store.dispatch('contacts/update', {
+          user: {
+            email: emailAddress,
+            name: fullName,
+            phone_number: phoneNumber,
+          },
+        });
+      } else {
+        this.clearConversations();
+        this.clearConversationAttributes();
+        this.$store.dispatch('conversation/createConversation', {
+          fullName: fullName,
+          emailAddress: emailAddress,
+          message: message,
+          phoneNumber: phoneNumber,
+          customAttributes: conversationCustomAttributes,
+        });
+      }
+      if (!isEmptyObject(contactCustomAttributes)) {
+        this.$store.dispatch(
+          'contacts/setCustomAttributes',
+          contactCustomAttributes
+        );
+      }
+    },
+  },
+};
+</script>
+
+<template>
+  <div class="flex flex-1 overflow-auto">
+    <PreChatForm :options="preChatFormOptions" @submit-pre-chat="onSubmit" />
+  </div>
+</template>