Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/widget/store/modules/message.js

@@ -0,0 +1,59 @@
+import MessageAPI from '../../api/message';
+
+const state = {
+  uiFlags: {
+    isUpdating: false,
+  },
+};
+
+export const getters = {
+  getUIFlags: $state => $state.uiFlags,
+};
+
+export const actions = {
+  update: async (
+    { commit, dispatch, getters: { getUIFlags: uiFlags } },
+    { email, messageId, submittedValues }
+  ) => {
+    if (uiFlags.isUpdating) {
+      return;
+    }
+    commit('toggleUpdateStatus', true);
+    try {
+      await MessageAPI.update({
+        email,
+        messageId,
+        values: submittedValues,
+      });
+      commit(
+        'conversation/updateMessage',
+        {
+          id: messageId,
+          content_attributes: {
+            submitted_email: email,
+            submitted_values: email ? null : submittedValues,
+          },
+        },
+        { root: true }
+      );
+      dispatch('contacts/get', {}, { root: true });
+    } catch (error) {
+      // Ignore error
+    }
+    commit('toggleUpdateStatus', false);
+  },
+};
+
+export const mutations = {
+  toggleUpdateStatus($state, status) {
+    $state.uiFlags.isUpdating = status;
+  },
+};
+
+export default {
+  namespaced: true,
+  state,
+  getters,
+  actions,
+  mutations,
+};