Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/widget/helpers/constants.js

@@ -0,0 +1,16 @@
+export const APP_BASE_URL = '';
+
+export const MESSAGE_STATUS = {
+  FAILED: 'failed',
+  SUCCESS: 'success',
+  PROGRESS: 'progress',
+};
+
+export const MESSAGE_TYPE = {
+  INCOMING: 0,
+  OUTGOING: 1,
+  ACTIVITY: 2,
+  TEMPLATE: 3,
+};
+
+export const WOOT_PREFIX = 'chatwoot-widget:';