Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/widget/components/VideoBubble.vue

@@ -0,0 +1,28 @@
+<script setup>
+defineProps({
+  url: { type: String, default: '' },
+  readableTime: { type: String, default: '' },
+});
+
+const emit = defineEmits(['error']);
+
+const onVideoError = () => {
+  emit('error');
+};
+</script>
+
+<template>
+  <div class="relative block max-w-full">
+    <video
+      class="w-full max-w-[250px] h-auto"
+      :src="url"
+      controls
+      @error="onVideoError"
+    />
+    <span
+      class="absolute text-xs text-white dark:text-white right-3 bottom-1 whitespace-nowrap"
+    >
+      {{ readableTime }}
+    </span>
+  </div>
+</template>