Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/widget/components/TeamAvailability.vue

@@ -0,0 +1,49 @@
+<script setup>
+import { IFrameHelper } from 'widget/helpers/utils';
+import { CHATWOOT_ON_START_CONVERSATION } from '../constants/sdkEvents';
+import AvailabilityContainer from 'widget/components/Availability/AvailabilityContainer.vue';
+import { useMapGetter } from 'dashboard/composables/store.js';
+
+const props = defineProps({
+  availableAgents: { type: Array, default: () => [] },
+  hasConversation: { type: Boolean, default: false },
+});
+
+const emit = defineEmits(['startConversation']);
+
+const widgetColor = useMapGetter('appConfig/getWidgetColor');
+
+const startConversation = () => {
+  emit('startConversation');
+  if (!props.hasConversation) {
+    IFrameHelper.sendMessage({
+      event: 'onEvent',
+      eventIdentifier: CHATWOOT_ON_START_CONVERSATION,
+      data: { hasConversation: false },
+    });
+  }
+};
+</script>
+
+<template>
+  <div
+    class="flex flex-col gap-3 w-full shadow outline-1 outline outline-n-container rounded-xl bg-n-background dark:bg-n-solid-2 px-5 py-4"
+  >
+    <AvailabilityContainer :agents="availableAgents" show-header show-avatars />
+
+    <button
+      class="inline-flex items-center gap-1 font-medium text-n-slate-12"
+      :style="{ color: widgetColor }"
+      @click="startConversation"
+    >
+      <span>
+        {{
+          hasConversation
+            ? $t('CONTINUE_CONVERSATION')
+            : $t('START_CONVERSATION')
+        }}
+      </span>
+      <i class="i-lucide-chevron-right size-5 mt-px" />
+    </button>
+  </div>
+</template>