Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/widget/components/ImageBubble.vue

@@ -0,0 +1,61 @@
+<script>
+export default {
+  props: {
+    url: { type: String, default: '' },
+    thumb: { type: String, default: '' },
+    readableTime: { type: String, default: '' },
+  },
+  emits: ['error'],
+  methods: {
+    onImgError() {
+      this.$emit('error');
+    },
+  },
+};
+</script>
+
+<template>
+  <a
+    :href="url"
+    target="_blank"
+    rel="noreferrer noopener nofollow"
+    class="image"
+  >
+    <div class="wrap">
+      <img :src="thumb" alt="Picture message" @error="onImgError" />
+      <span class="time">{{ readableTime }}</span>
+    </div>
+  </a>
+</template>
+
+<style lang="scss" scoped>
+.image {
+  display: block;
+
+  .wrap {
+    position: relative;
+    display: flex;
+    max-width: 100%;
+
+    &::before {
+      background-image: linear-gradient(-180deg, transparent 3%, #1f2d3d 130%);
+      bottom: 0;
+      content: '';
+      height: 20%;
+      left: 0;
+      opacity: 0.8;
+      position: absolute;
+      width: 100%;
+    }
+  }
+
+  img {
+    width: 100%;
+    max-width: 250px;
+  }
+
+  .time {
+    @apply text-xs bottom-1 text-white ltr:right-3 rtl:left-3 whitespace-nowrap absolute;
+  }
+}
+</style>