Restructure omni services and add Chatwoot research snapshot

2026-02-21 11:11:27 +07:00
parent edea7a0034
commit b73babbbf6
7732 changed files with 978203 additions and 32 deletions
--- a/research/chatwoot/app/javascript/widget/components/AgentMessageBubble.vue
+++ b/research/chatwoot/app/javascript/widget/components/AgentMessageBubble.vue
@@ -0,0 +1,152 @@
+<script>
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
+import ChatCard from 'shared/components/ChatCard.vue';
+import ChatForm from 'shared/components/ChatForm.vue';
+import ChatOptions from 'shared/components/ChatOptions.vue';
+import ChatArticle from './template/Article.vue';
+import EmailInput from './template/EmailInput.vue';
+import CustomerSatisfaction from 'shared/components/CustomerSatisfaction.vue';
+import IntegrationCard from './template/IntegrationCard.vue';
+
+export default {
+  name: 'AgentMessageBubble',
+  components: {
+    ChatArticle,
+    ChatCard,
+    ChatForm,
+    ChatOptions,
+    EmailInput,
+    CustomerSatisfaction,
+    IntegrationCard,
+  },
+  props: {
+    message: { type: String, default: null },
+    contentType: { type: String, default: null },
+    messageType: { type: Number, default: null },
+    messageId: { type: Number, default: null },
+    messageContentAttributes: {
+      type: Object,
+      default: () => {},
+    },
+  },
+  setup() {
+    const { formatMessage, getPlainText, truncateMessage, highlightContent } =
+      useMessageFormatter();
+    return {
+      formatMessage,
+      getPlainText,
+      truncateMessage,
+      highlightContent,
+    };
+  },
+  computed: {
+    isTemplate() {
+      return this.messageType === 3;
+    },
+    isTemplateEmail() {
+      return this.contentType === 'input_email';
+    },
+    isCards() {
+      return this.contentType === 'cards';
+    },
+    isOptions() {
+      return this.contentType === 'input_select';
+    },
+    isForm() {
+      return this.contentType === 'form';
+    },
+    isArticle() {
+      return this.contentType === 'article';
+    },
+    isCSAT() {
+      return this.contentType === 'input_csat';
+    },
+    isIntegrations() {
+      return this.contentType === 'integrations';
+    },
+  },
+  methods: {
+    onResponse(messageResponse) {
+      this.$store.dispatch('message/update', messageResponse);
+    },
+    onOptionSelect(selectedOption) {
+      this.onResponse({
+        submittedValues: [selectedOption],
+        messageId: this.messageId,
+      });
+    },
+    onFormSubmit(formValues) {
+      const formValuesAsArray = Object.keys(formValues).map(key => ({
+        name: key,
+        value: formValues[key],
+      }));
+      this.onResponse({
+        submittedValues: formValuesAsArray,
+        messageId: this.messageId,
+      });
+    },
+  },
+};
+</script>
+
+<template>
+  <div class="chat-bubble-wrap">
+    <div
+      v-if="
+        !isCards && !isOptions && !isForm && !isArticle && !isCards && !isCSAT
+      "
+      class="chat-bubble agent bg-n-background dark:bg-n-solid-3 text-n-slate-12"
+    >
+      <div
+        v-dompurify-html="formatMessage(message, false)"
+        class="message-content text-n-slate-12"
+      />
+      <EmailInput
+        v-if="isTemplateEmail"
+        :message-id="messageId"
+        :message-content-attributes="messageContentAttributes"
+      />
+
+      <IntegrationCard
+        v-if="isIntegrations"
+        :message-id="messageId"
+        :meeting-data="messageContentAttributes.data"
+      />
+    </div>
+    <div v-if="isOptions">
+      <ChatOptions
+        :title="message"
+        :options="messageContentAttributes.items"
+        :hide-fields="!!messageContentAttributes.submitted_values"
+        @option-select="onOptionSelect"
+      />
+    </div>
+    <ChatForm
+      v-if="isForm && !messageContentAttributes.submitted_values"
+      :items="messageContentAttributes.items"
+      :button-label="messageContentAttributes.button_label"
+      :submitted-values="messageContentAttributes.submitted_values"
+      @submit="onFormSubmit"
+    />
+    <div v-if="isCards">
+      <ChatCard
+        v-for="item in messageContentAttributes.items"
+        :key="item.title"
+        :media-url="item.media_url"
+        :title="item.title"
+        :description="item.description"
+        :actions="item.actions"
+      />
+    </div>
+    <div v-if="isArticle">
+      <ChatArticle :items="messageContentAttributes.items" />
+    </div>
+    <CustomerSatisfaction
+      v-if="isCSAT"
+      :message-content-attributes="messageContentAttributes.submitted_values"
+      :display-type="messageContentAttributes.display_type"
+      :message="message"
+      :message-id="messageId"
+    />
+  </div>
+</template>