Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/widget/assets/images/message-send.svg

@@ -0,0 +1,11 @@
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+    <!-- Generator: Sketch 59.1 (86144) - https://sketch.com -->
+    <title>message-send</title>
+    <desc>Created with Sketch.</desc>
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