Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/widget/assets/images/logo.svg

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+<?xml version="1.0" encoding="UTF-8"?>
+<svg width="512px" height="512px" viewBox="0 0 512 512" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink">
+    <!-- Generator: Sketch 59.1 (86144) - https://sketch.com -->
+    <title>woot-log</title>
+    <desc>Created with Sketch.</desc>
+    <g id="Logo" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd">
+        <g id="woot-log" fill-rule="nonzero">
+            <circle id="Oval" fill="#47A7F6" cx="256" cy="256" r="256"></circle>
+            <path d="M362.807947,368.807947 L244.122956,368.807947 C178.699407,368.807947 125.456954,315.561812 125.456954,250.12177 C125.456954,184.703089 178.699407,131.456954 244.124143,131.456954 C309.565494,131.456954 362.807947,184.703089 362.807947,250.12177 L362.807947,368.807947 Z" id="Fill-1" stroke="#FFFFFF" stroke-width="6" fill="#FFFFFF"></path>
+        </g>
+    </g>
+</svg>

research/chatwoot/app/javascript/widget/assets/images/message-send.svg

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+<?xml version="1.0" encoding="UTF-8"?>
+<svg width="20px" height="20px" viewBox="0 0 20 20" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink">
+    <!-- Generator: Sketch 59.1 (86144) - https://sketch.com -->
+    <title>message-send</title>
+    <desc>Created with Sketch.</desc>
+    <g id="Logo" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd">
+        <g id="message-send" fill="#999A9B" fill-rule="nonzero">
+            <path d="M18.34,7.32 L4.34,0.32 C3.20803579,-0.243393454 1.84434515,-0.0365739638 0.930331262,0.837115781 C0.0163173744,1.71080553 -0.251780361,3.06378375 0.26,4.22 L2.66,9.59 L2.66,9.59 C2.77000426,9.8522654 2.77000426,10.1477346 2.66,10.41 L0.26,15.78 C-0.153051509,16.7079201 -0.0685371519,17.7818234 0.48458191,18.6337075 C1.03770097,19.4855916 1.98429967,19.9997529 3,20 C3.46823099,19.9953274 3.9294892,19.8859921 4.35,19.68 L18.35,12.68 C19.3627539,12.1705304 20.001816,11.1336797 20.001816,10 C20.001816,8.86632027 19.3627539,7.82946961 18.35,7.32 L18.34,7.32 Z M17.45,10.89 L3.45,17.89 C3.07351737,18.0707705 2.62434212,17.9985396 2.32351279,17.7088521 C2.02268345,17.4191646 1.93356002,16.9730338 2.1,16.59 L4.49,11.22 C4.5209392,11.1482915 4.54765161,11.0748324 4.57,11 L11.46,11 C12.0122847,11 12.46,10.5522847 12.46,10 C12.46,9.44771525 12.0122847,9 11.46,9 L4.57,9 C4.54765161,8.9251676 4.5209392,8.85170847 4.49,8.78 L2.1,3.41 C1.93356002,3.02696622 2.02268345,2.5808354 2.32351279,2.2911479 C2.62434212,2.00146039 3.07351737,1.92922952 3.45,2.11 L17.45,9.11 C17.7839662,9.28109597 17.9940395,9.62475706 17.9940395,10 C17.9940395,10.3752429 17.7839662,10.718904 17.45,10.89 Z" id="Shape"></path>
+        </g>
+    </g>
+</svg>

research/chatwoot/app/javascript/widget/assets/images/paperclip.svg

@@ -0,0 +1 @@
+<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-paperclip"><path d="M21.44 11.05l-9.19 9.19a6 6 0 0 1-8.49-8.49l9.19-9.19a4 4 0 0 1 5.66 5.66l-9.2 9.19a2 2 0 0 1-2.83-2.83l8.49-8.48"></path></svg>