Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/survey/App.vue

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+<script>
+import Response from './views/Response.vue';
+
+export default {
+  name: 'App',
+  components: {
+    Response,
+  },
+};
+</script>
+
+<template>
+  <div id="app" dir="ltr" class="woot-survey-wrap min-h-screen">
+    <Response />
+  </div>
+</template>
+
+<style lang="scss">
+@import './assets/scss/woot.scss';
+</style>

research/chatwoot/app/javascript/survey/api/endPoints.js

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+const updateSurvey = ({ uuid, data }) => ({
+  url: `/public/api/v1/csat_survey/${uuid}`,
+  data,
+});
+
+const getSurvey = ({ uuid }) => ({
+  url: `/public/api/v1/csat_survey/${uuid}`,
+});
+
+export default {
+  getSurvey,
+  updateSurvey,
+};

research/chatwoot/app/javascript/survey/api/specs/endPoints.spec.js

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+import endPoints from '../endPoints';
+const uuid = '98c5d7f3-8873-4262-b101-d56425ff7ee1';
+
+describe('#getSurvey', () => {
+  it('should returns correct payload', () => {
+    expect(
+      endPoints.getSurvey({
+        uuid,
+      })
+    ).toEqual({
+      url: `/public/api/v1/csat_survey/98c5d7f3-8873-4262-b101-d56425ff7ee1`,
+    });
+  });
+});
+
+describe('#updateSurvey', () => {
+  it('should returns correct payload', () => {
+    const data = {
+      message: {
+        submitted_values: {
+          csat_survey_response: {
+            rating: 4,
+            feedback_message: 'amazing',
+          },
+        },
+      },
+    };
+    expect(
+      endPoints.updateSurvey({
+        uuid,
+        data,
+      })
+    ).toEqual({
+      url: `/public/api/v1/csat_survey/98c5d7f3-8873-4262-b101-d56425ff7ee1`,
+      data,
+    });
+  });
+});

research/chatwoot/app/javascript/survey/api/survey.js

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+import endPoints from 'survey/api/endPoints';
+import { API } from 'survey/helpers/axios';
+
+const getSurveyDetails = async ({ uuid }) => {
+  const urlData = endPoints.getSurvey({ uuid });
+  const result = await API.get(urlData.url, { params: urlData.params });
+  return result;
+};
+
+const updateSurvey = async ({ uuid, data }) => {
+  const urlData = endPoints.updateSurvey({ data, uuid });
+  await API.put(urlData.url, { ...urlData.data });
+};
+
+export { getSurveyDetails, updateSurvey };

research/chatwoot/app/javascript/survey/assets/scss/woot.scss

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+@import 'tailwindcss/base';
+@import 'tailwindcss/components';
+@import 'tailwindcss/utilities';
+@import 'widget/assets/scss/reset';
+@import 'shared/assets/fonts/widget_fonts';
+@import 'dashboard/assets/scss/next-colors';
+
+html,
+body {
+  font-family: 'Inter', -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Tahoma, Arial, sans-serif;
+  -moz-osx-font-smoothing: grayscale;
+  -webkit-font-smoothing: antialiased;
+  height: 100%;
+}
+
+.woot-survey-wrap {
+  height: 100%;
+}

research/chatwoot/app/javascript/survey/components/Banner.vue

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+<script>
+export default {
+  props: {
+    showSuccess: {
+      type: Boolean,
+      default: false,
+    },
+    showError: {
+      type: Boolean,
+      default: false,
+    },
+    message: {
+      type: String,
+      required: true,
+    },
+  },
+};
+</script>
+
+<template>
+  <div class="flex items-center">
+    <i
+      v-if="showSuccess"
+      class="ion-checkmark-circled text-3xl text-green-500 mr-1"
+    />
+    <i v-if="showError" class="ion-android-alert text-3xl text-red-600 mr-1" />
+    <label class="text-base font-medium text-n-slate-12 mt-4 mb-4">
+      {{ message }}
+    </label>
+  </div>
+</template>

research/chatwoot/app/javascript/survey/components/Feedback.vue

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+<script>
+import CustomButton from 'shared/components/Button.vue';
+import TextArea from 'shared/components/TextArea.vue';
+import Spinner from 'shared/components/Spinner.vue';
+
+export default {
+  name: 'Feedback',
+  components: {
+    CustomButton,
+    TextArea,
+    Spinner,
+  },
+  props: {
+    isUpdating: {
+      type: Boolean,
+      default: false,
+    },
+  },
+  emits: ['sendFeedback'],
+  data() {
+    return {
+      feedback: '',
+    };
+  },
+  methods: {
+    onClick() {
+      this.$emit('sendFeedback', this.feedback);
+    },
+  },
+};
+</script>
+
+<template>
+  <div class="mt-6">
+    <label class="text-base font-medium text-n-slate-12">
+      {{ $t('SURVEY.FEEDBACK.LABEL') }}
+    </label>
+    <TextArea
+      v-model="feedback"
+      class="my-5"
+      :placeholder="$t('SURVEY.FEEDBACK.PLACEHOLDER')"
+    />
+    <div class="flex items-center float-right font-medium">
+      <CustomButton @click="onClick">
+        <Spinner v-if="isUpdating" class="p-0" />
+        {{ $t('SURVEY.FEEDBACK.BUTTON_TEXT') }}
+      </CustomButton>
+    </div>
+  </div>
+</template>

research/chatwoot/app/javascript/survey/components/Rating.vue

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+<script>
+import { CSAT_RATINGS } from 'shared/constants/messages';
+
+export default {
+  props: {
+    selectedRating: {
+      type: Number,
+      default: null,
+    },
+  },
+  emits: ['selectRating'],
+  data() {
+    return {
+      ratings: CSAT_RATINGS,
+    };
+  },
+
+  methods: {
+    buttonClass(rating) {
+      return [
+        { selected: rating.value === this.selectedRating },
+        { disabled: !!this.selectedRating },
+        { hover: !!this.selectedRating },
+        'emoji-button shadow-none text-3xl lg:text-4xl outline-none mr-8',
+      ];
+    },
+    onClick(rating) {
+      this.$emit('selectRating', rating.value);
+    },
+  },
+};
+</script>
+
+<template>
+  <div class="customer-satisfcation mb-2">
+    <div class="ratings flex py-5 px-0">
+      <button
+        v-for="rating in ratings"
+        :key="rating.key"
+        :class="buttonClass(rating)"
+        @click="onClick(rating)"
+      >
+        {{ rating.emoji }}
+      </button>
+    </div>
+  </div>
+</template>
+
+<style lang="scss" scoped>
+.emoji-button {
+  filter: grayscale(100%);
+  &.selected,
+  &:hover,
+  &:focus,
+  &:active {
+    filter: grayscale(0%);
+    transform: scale(1.32);
+    transition: transform 300ms;
+  }
+
+  &.disabled {
+    cursor: default;
+    opacity: 0.5;
+    pointer-events: none;
+  }
+}
+</style>

research/chatwoot/app/javascript/survey/helpers/axios.js

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+import axios from 'axios';
+import { APP_BASE_URL } from 'widget/helpers/constants';
+
+export const API = axios.create({
+  baseURL: APP_BASE_URL,
+});

research/chatwoot/app/javascript/survey/i18n/index.js

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+import ar from './locale/ar.json';
+import bg from './locale/bg.json';
+import ca from './locale/ca.json';
+import cs from './locale/cs.json';
+import da from './locale/da.json';
+import de from './locale/de.json';
+import el from './locale/el.json';
+import en from './locale/en.json';
+import es from './locale/es.json';
+import fa from './locale/fa.json';
+import fi from './locale/fi.json';
+import fr from './locale/fr.json';
+import he from './locale/he.json';
+import hi from './locale/hi.json';
+import hu from './locale/hu.json';
+import id from './locale/id.json';
+import is from './locale/is.json';
+import it from './locale/it.json';
+import ja from './locale/ja.json';
+import ko from './locale/ko.json';
+import lt from './locale/lt.json';
+import lv from './locale/lv.json';
+import ml from './locale/ml.json';
+import nl from './locale/nl.json';
+import no from './locale/no.json';
+import pl from './locale/pl.json';
+import pt from './locale/pt.json';
+import pt_BR from './locale/pt_BR.json';
+import ro from './locale/ro.json';
+import ru from './locale/ru.json';
+import sk from './locale/sk.json';
+import sr from './locale/sr.json';
+import sv from './locale/sv.json';
+import ta from './locale/ta.json';
+import th from './locale/th.json';
+import tr from './locale/tr.json';
+import uk from './locale/uk.json';
+import vi from './locale/vi.json';
+import zh_CN from './locale/zh_CN.json';
+import zh_TW from './locale/zh_TW.json';
+
+export default {
+  ar,
+  bg,
+  ca,
+  cs,
+  da,
+  de,
+  el,
+  en,
+  es,
+  fa,
+  fi,
+  fr,
+  he,
+  hi,
+  hu,
+  id,
+  is,
+  it,
+  ja,
+  ko,
+  lt,
+  lv,
+  ml,
+  nl,
+  no,
+  pl,
+  pt,
+  pt_BR,
+  ro,
+  ru,
+  sk,
+  sr,
+  sv,
+  ta,
+  th,
+  tr,
+  uk,
+  vi,
+  zh_CN,
+  zh_TW,
+};

research/chatwoot/app/javascript/survey/i18n/locale/am.json

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+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Rate your conversation",
+      "SUCCESS_MESSAGE": "Thank you for submitting the rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/ar.json

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+{
+  "SURVEY": {
+    "DESCRIPTION": "نسعد بخدمتكم دائما 🤍\nشاركنا تجربتك بتقييم أداء الخدمة للارتقاء وتقديم الأفضل \nشكراً لوقتك {inboxName}.",
+    "RATING": {
+      "LABEL": "قيم محادثتك",
+      "SUCCESS_MESSAGE": "شكرا لك على تقييم المحادثة"
+    },
+    "FEEDBACK": {
+      "LABEL": "هل لديك أي أفكار ترغب في مشاركتها؟",
+      "PLACEHOLDER": "ملاحظاتك على الخدمة المقدمة (اختياري)",
+      "BUTTON_TEXT": "إرسال التقييم"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "تم تحديث الإستبيان بنجاح",
+      "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
+    }
+  },
+  "POWERED_BY": "مدعوم بواسطة Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/az.json

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+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Rate your conversation",
+      "SUCCESS_MESSAGE": "Thank you for submitting the rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/bg.json

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+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Оценете този разговор",
+      "SUCCESS_MESSAGE": "Благодарим ви, че оценихте разговора"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "Не можа да се свърже с Woot сървър. Моля, опитайте отново по-късно"
+    }
+  },
+  "POWERED_BY": "Осъществено от Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/bn.json

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+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Rate your conversation",
+      "SUCCESS_MESSAGE": "Thank you for submitting the rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/ca.json

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+{
+  "SURVEY": {
+    "DESCRIPTION": "Benvolgut client 👋, preneu-vos un moment per compartir uns comentaris sobre la conversa que heu tingut amb {inboxName}.",
+    "RATING": {
+      "LABEL": "Valora la teva conversa",
+      "SUCCESS_MESSAGE": "Gràcies per enviar la qualificació"
+    },
+    "FEEDBACK": {
+      "LABEL": "Tens alguna reflexió que t'agradaria compartir?",
+      "PLACEHOLDER": "Els teus comentaris (opcional)",
+      "BUTTON_TEXT": "Envieu comentaris"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Enquesta actualitzada correctament",
+      "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
+    }
+  },
+  "POWERED_BY": "Desenvolupat per Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/cs.json

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+{
+  "SURVEY": {
+    "DESCRIPTION": "Vážený zákazníku 👋, věnujte prosím několik okamžiků zpětné vazbě na konverzaci, kterou jste vedli s {inboxName}.",
+    "RATING": {
+      "LABEL": "Ohodnoťte svou konverzaci",
+      "SUCCESS_MESSAGE": "Děkujeme Vám za odeslání hodnocení"
+    },
+    "FEEDBACK": {
+      "LABEL": "Máte nějaké připomínky, o které byste se rád podělil?",
+      "PLACEHOLDER": "Váš názor (volitelné)",
+      "BUTTON_TEXT": "Odeslat zpětnou vazbu"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Průzkum byl úspěšně aktualizován",
+      "ERROR_MESSAGE": "Nelze se připojit k Woot serveru, opakujte akci později"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/da.json

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+{
+  "SURVEY": {
+    "DESCRIPTION": "Kære kunde 👋, tag et øjeblik på at dele feedback om den samtale, du havde med {inboxName}.",
+    "RATING": {
+      "LABEL": "Bedøm din samtale",
+      "SUCCESS_MESSAGE": "Tak for din bedømmelse"
+    },
+    "FEEDBACK": {
+      "LABEL": "Har du nogen tanker, du gerne vil dele?",
+      "PLACEHOLDER": "Din feedback (valgfri)",
+      "BUTTON_TEXT": "Indsend feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Undersøgelse opdateret",
+      "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere"
+    }
+  },
+  "POWERED_BY": "Drevet af Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/de.json

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+{
+  "SURVEY": {
+    "DESCRIPTION": "Sehr geehrter Kunde 👋, bitte nehmen Sie sich einen Moment Zeit, um Feedback zu dem Gespräch zu geben, das Sie mit {inboxName} geführt haben.",
+    "RATING": {
+      "LABEL": "Bewerten Sie ihre Unterhaltung",
+      "SUCCESS_MESSAGE": "Danke, dass Sie die Bewertung eingereicht haben"
+    },
+    "FEEDBACK": {
+      "LABEL": "Haben Sie irgendwelche Gedanken, die Sie teilen möchten?",
+      "PLACEHOLDER": "Ihr Feedback (optional)",
+      "BUTTON_TEXT": "Feedback absenden"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Umfrage wurde erfolgreich aktualisiert",
+      "ERROR_MESSAGE": "Es konnte keine Verbindung zum Woot-Server hergestellt werden. Bitte versuchen Sie es später erneut"
+    }
+  },
+  "POWERED_BY": "Unterstützt von Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/el.json

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+{
+  "SURVEY": {
+    "DESCRIPTION": "Αγαπητέ πελάτη 👋, παρακαλώ διαθέστε λόγο χρόνο για να σχολιάσετε τη συζήτηση που είχατε με στο {inboxName}.",
+    "RATING": {
+      "LABEL": "Αξιολογήστε τη συνομιλία σας",
+      "SUCCESS_MESSAGE": "Ευχαριστούμε για την υποβολή της αξιολόγησης"
+    },
+    "FEEDBACK": {
+      "LABEL": "Έχετε κάποιες σκέψεις θα θέλατε να μοιραστείτε;",
+      "PLACEHOLDER": "Οι παρατηρήσεις σας (προαιρετικά)",
+      "BUTTON_TEXT": "Υποβολή παρατηρήσεων"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Η επισκόπιση (suvey) ενημερώθηκε επιτυχώς",
+      "ERROR_MESSAGE": "Αδυναμία σύνδεσης με τον Woot Server, Παρακαλώ προσπαθήστε αργότερα"
+    }
+  },
+  "POWERED_BY": "με την δύναμη του Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/en.json

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+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Rate your conversation",
+      "SUCCESS_MESSAGE": "Thank you for submitting the rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/es.json

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+{
+  "SURVEY": {
+    "DESCRIPTION": "Estimado cliente 👋, por favor tómate unos momentos para compartir tus comentarios sobre la conversación que tuviste con {inboxName}.",
+    "RATING": {
+      "LABEL": "Califica tu conversación",
+      "SUCCESS_MESSAGE": "Gracias por enviar la valoración"
+    },
+    "FEEDBACK": {
+      "LABEL": "¿Tienes alguna idea que te gustaría compartir?",
+      "PLACEHOLDER": "Tus comentarios (opcional)",
+      "BUTTON_TEXT": "Enviar comentarios"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Encuesta actualizada correctamente",
+      "ERROR_MESSAGE": "No se pudo conectar al servidor Woot, por favor inténtalo de nuevo más tarde"
+    }
+  },
+  "POWERED_BY": "Desarrollado por Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/et.json

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+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Rate your conversation",
+      "SUCCESS_MESSAGE": "Thank you for submitting the rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/fa.json

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+{
+  "SURVEY": {
+    "DESCRIPTION": "مشتری عزیز 👋، لطفاً چند لحظه وقت بگذارید و درباره مکالمه ای که با {inboxName} داشتید، بازخورد خود را به اشتراک بگذارید.",
+    "RATING": {
+      "LABEL": "به مکالمه خود امتیاز دهید",
+      "SUCCESS_MESSAGE": "با تشکر از شما برای ثبت رتبه"
+    },
+    "FEEDBACK": {
+      "LABEL": "آیا نظری دارید که بخواهید به اشتراک بگذارید؟",
+      "PLACEHOLDER": "بازخورد شما (اختیاری)",
+      "BUTTON_TEXT": "ثبت بازخورد"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "نظرسنجی با موفقیت به روز شد",
+      "ERROR_MESSAGE": "متاسفانه ارتباط با سرور برقرار نشد، مجددا امتحان کنید"
+    }
+  },
+  "POWERED_BY": "قدرت گرفته از چت ووت"
+}

research/chatwoot/app/javascript/survey/i18n/locale/fi.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Arvoisa asiakas 👋, käytäthän hetken aikaasi ja annat palautetta keskustelusta, jonka kävit {inboxName} kanssa.",
+    "RATING": {
+      "LABEL": "Anna arvio palvelusta",
+      "SUCCESS_MESSAGE": "Kiitos, että lähetit arvion"
+    },
+    "FEEDBACK": {
+      "LABEL": "Onko sinulla vielä jotain palautetta, jonka haluaisit jakaa meille?",
+      "PLACEHOLDER": "Sinun palautteesi (ei pakollinen)",
+      "BUTTON_TEXT": "Lähetä palaute"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "Yhteyden muodostaminen Woot-palvelimelle ei onnistunut, yritä myöhemmin uudelleen"
+    }
+  },
+  "POWERED_BY": "Palvelun tarjoaa Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/fr.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Cher client 👋, veuillez prendre quelques instants pour partager vos commentaires sur la conversation que vous avez eue avec {inboxName}.",
+    "RATING": {
+      "LABEL": "Évaluer votre conversation",
+      "SUCCESS_MESSAGE": "Merci d'avoir soumis votre évaluation"
+    },
+    "FEEDBACK": {
+      "LABEL": "Avez-vous des pensées que vous aimeriez partager?",
+      "PLACEHOLDER": "Vos commentaires (facultatif)",
+      "BUTTON_TEXT": "Soumettre des commentaires"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Enquête mise à jour avec succès",
+      "ERROR_MESSAGE": "L'attribut personnalisé a été ajouté"
+    }
+  },
+  "POWERED_BY": "Propulsé par Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/he.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "לקוח יקר 👋, אנא הקדש כמה רגעים כדי לשתף משוב על השיחה שניהלת עם {inboxName}.",
+    "RATING": {
+      "LABEL": "דרג את השיחה שלך",
+      "SUCCESS_MESSAGE": "תודה על שליחת הדירוג"
+    },
+    "FEEDBACK": {
+      "LABEL": "יש לך מחשבות שתרצה לחלוק?",
+      "PLACEHOLDER": "המשוב שלך (אופציונלי)",
+      "BUTTON_TEXT": "שלח משוב"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "הסקר עודכן בהצלחה",
+      "ERROR_MESSAGE": "לא ניתן להתחבר לשרת Woot, נסה שוב מאוחר יותר"
+    }
+  },
+  "POWERED_BY": "מופעל על ידי Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/hi.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Rate your conversation",
+      "SUCCESS_MESSAGE": "Thank you for submitting the rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/hr.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Dragi korisniče 👋, odvojite nekoliko trenutaka i podijelite dojam razogovora koji ste imali s {inboxName}.",
+    "RATING": {
+      "LABEL": "Ocijeni svoj razgovor",
+      "SUCCESS_MESSAGE": "Hvala Vam na ocjeni"
+    },
+    "FEEDBACK": {
+      "LABEL": "Želite li podijeliti neki komentar?",
+      "PLACEHOLDER": "Vaš komentar (opcionalno)",
+      "BUTTON_TEXT": "Unesi komentar"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Anketa uspješno ažurirana",
+      "ERROR_MESSAGE": "Neuspješno spajanje na Woot Server, Molimo pokušajte kasnije"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/hu.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Kedves felhasználónk 👋, kérlek szánj rá kis időt, és értékeld a beszélgetést {inboxName} munkatársunkkal.",
+    "RATING": {
+      "LABEL": "Értékeld a beszélgetést",
+      "SUCCESS_MESSAGE": "Köszönjük, hogy elküldted az értékelést"
+    },
+    "FEEDBACK": {
+      "LABEL": "Van bármi, amit még meg szeretnél osztani velünk?",
+      "PLACEHOLDER": "Visszajelzés (opcionális)",
+      "BUTTON_TEXT": "Visszajelzés elküldése"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Felmérés sikeresen frissítve",
+      "ERROR_MESSAGE": "Nem sikerült csatlakozni a Woot szerverhez, kérjük próbáld később"
+    }
+  },
+  "POWERED_BY": "Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/hy.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Rate your conversation",
+      "SUCCESS_MESSAGE": "Thank you for submitting the rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/id.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Pelanggan yang terhormat 👋, harap luangkan waktu sejenak untuk memberikan umpan balik tentang percakapan yang Anda lakukan {inboxName}.",
+    "RATING": {
+      "LABEL": "Nilai percakapan Anda",
+      "SUCCESS_MESSAGE": "Terima kasih telah mengirimkan penilaian"
+    },
+    "FEEDBACK": {
+      "LABEL": "Apakah Anda memiliki pemikiran yang ingin Anda bagikan?",
+      "PLACEHOLDER": "Masukan Anda (opsional)",
+      "BUTTON_TEXT": "Berikan umpan balik"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survei berhasil diperbarui",
+      "ERROR_MESSAGE": "Tidak dapat terhubung ke Server Woot, Silahkan coba lagi nanti"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/is.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Ef þú hefur tíma viljum við biðja þig um að skilja eftir endurgjöf eftir samtalið sem þú áttir við {inboxName}.",
+    "RATING": {
+      "LABEL": "Gefðu samtalinu einkunn",
+      "SUCCESS_MESSAGE": "Takk fyrir"
+    },
+    "FEEDBACK": {
+      "LABEL": "Hefur þú einhverjar athugasemdir?",
+      "PLACEHOLDER": "Athugasemd (valfrjálst)",
+      "BUTTON_TEXT": "Senda"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Könnunin var uppfærð",
+      "ERROR_MESSAGE": "Náði ekki að tengjast við Woot þjónin, Vinsamlegast reyndu aftur síðar"
+    }
+  },
+  "POWERED_BY": "Keyrt af Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/it.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Caro cliente 👋, ti chiediamo gentilmente di prenderti qualche minuto per condividere il tuo feedback sulla conversazione avuta con {inboxName}.",
+    "RATING": {
+      "LABEL": "Valuta la conversazione",
+      "SUCCESS_MESSAGE": "Grazie per aver inviato la valutazione"
+    },
+    "FEEDBACK": {
+      "LABEL": "Hai dei pensieri che vorresti condividere?",
+      "PLACEHOLDER": "Il tuo feedback (opzionale)",
+      "BUTTON_TEXT": "Invia feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Sondaggio aggiornato con successo",
+      "ERROR_MESSAGE": "Impossibile connettersi al server Woot, riprova più tardi"
+    }
+  },
+  "POWERED_BY": "Offerto da Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/ja.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "お問い合わせありがとうございました。今回の {inboxName} とのやり取りについて、ご意見をお寄せいただけますと幸いです。",
+    "RATING": {
+      "LABEL": "次の5段階からお選びください",
+      "SUCCESS_MESSAGE": "評価のご協力ありがとうございます。"
+    },
+    "FEEDBACK": {
+      "LABEL": "何かご意見やご感想があればお聞かせください。",
+      "PLACEHOLDER": "フィードバック (オプション)",
+      "BUTTON_TEXT": "記入内容を送信"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "正常に送信されました",
+      "ERROR_MESSAGE": "サーバーに接続できませんでした。後でもう一度お試しください。"
+    }
+  },
+  "POWERED_BY": "提供：Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/ka.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Rate your conversation",
+      "SUCCESS_MESSAGE": "Thank you for submitting the rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/ko.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "고객님 👋, 잠시 시간을 내어 {inboxName}에서 나눈 대화에 대한 경험을 알려주세요.",
+    "RATING": {
+      "LABEL": "대화를 평가해주세요.",
+      "SUCCESS_MESSAGE": "평가해주셔서 감사합니다!"
+    },
+    "FEEDBACK": {
+      "LABEL": "공유하고 싶은 생각이 있나요?",
+      "PLACEHOLDER": "내 평가 (선택)",
+      "BUTTON_TEXT": "평가 제출하기"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "평가가 업데이트되었습니다",
+      "ERROR_MESSAGE": "Woot 서버에 연결할 수 없음. 나중에 다시 시도하십시오."
+    }
+  },
+  "POWERED_BY": "Chatwoot 작동중"
+}

research/chatwoot/app/javascript/survey/i18n/locale/lt.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Gerbiamas kliente 👋, skirkite kelias minutes ir pasidalykite atsiliepimais apie pokalbį su {inboxName}.",
+    "RATING": {
+      "LABEL": "Įvertinkite savo pokalbį",
+      "SUCCESS_MESSAGE": "Dėkojame, kad pateikėte įvertinimą"
+    },
+    "FEEDBACK": {
+      "LABEL": "Ar turite kokių nors minčių, kuriomis norėtumėte pasidalinti?",
+      "PLACEHOLDER": "Jūsų atsiliepimas (neprivaloma)",
+      "BUTTON_TEXT": "Pateikite atsiliepimą"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Apklausa sėkmingai atnaujinta",
+      "ERROR_MESSAGE": "Nepavyko prisijungti prie Woot serverio, bandykite dar kartą vėliau"
+    }
+  },
+  "POWERED_BY": "Parengta pagal Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/lv.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Cienījamais klient 👋, lūdzu, veltiet savu laiku, lai sniegtu atsauksmes par sarunu, kas Jums bija ar {inboxName}.",
+    "RATING": {
+      "LABEL": "Novērtējiet savu sarunu",
+      "SUCCESS_MESSAGE": "Paldies, ka iesniedzāt vērtējumu"
+    },
+    "FEEDBACK": {
+      "LABEL": "Vai jums ir kādas domas, ar kurām vēlaties dalīties?",
+      "PLACEHOLDER": "Jūsu atsauksmes (izvēles kārtībā)",
+      "BUTTON_TEXT": "Iesniedziet atsauksmes"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Aptauja ir veiksmīgi atjaunināta",
+      "ERROR_MESSAGE": "Nevar izveidot savienojumu ar Woot serveri. Lūdzu, vēlāk pamēģiniet vēlreiz"
+    }
+  },
+  "POWERED_BY": "Darbināts ar Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/ml.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "നിങ്ങളുടെ സംഭാഷണം റേറ്റുചെയ്യുക",
+      "SUCCESS_MESSAGE": "റേറ്റിംഗ് സമർപ്പിച്ചതിന് നന്ദി"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "വൂട്ട് സെർവറിലേക്ക് കണക്റ്റുചെയ്യാനായില്ല, ദയവായി പിന്നീട് വീണ്ടും ശ്രമിക്കുക"
+    }
+  },
+  "POWERED_BY": "പ്രായോജകർ Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/ms.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Rate your conversation",
+      "SUCCESS_MESSAGE": "Thank you for submitting the rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "Masalah untuk hubungi Woot Server, Sila cuba sebentar lagi"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/ne.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Rate your conversation",
+      "SUCCESS_MESSAGE": "Thank you for submitting the rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+    }
+  },
+  "POWERED_BY": "Chatwoot द्वारा संचालित"
+}

research/chatwoot/app/javascript/survey/i18n/locale/nl.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Beste klant 👋, neem even de tijd om feedback te delen over het gesprek dat u met {inboxName} hebt gehad.",
+    "RATING": {
+      "LABEL": "Beoordeel uw gesprek",
+      "SUCCESS_MESSAGE": "Bedankt voor het indienen van een beoordeling"
+    },
+    "FEEDBACK": {
+      "LABEL": "Heb je ideeën die je zou willen delen?",
+      "PLACEHOLDER": "Jouw feedback (optioneel)",
+      "BUTTON_TEXT": "Feedback verzenden"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Enquête succesvol bijgewerkt",
+      "ERROR_MESSAGE": "Kan geen verbinding maken met Woot Server, probeer het later opnieuw"
+    }
+  },
+  "POWERED_BY": "Mogelijk gemaakt door Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/no.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Kjære kunde 👋, vennligst ta noen øyeblikk å dele tilbakemelding om samtalen du hadde med {inboxName}.",
+    "RATING": {
+      "LABEL": "Vurder samtalen din",
+      "SUCCESS_MESSAGE": "Takk for at du ga din vurdering"
+    },
+    "FEEDBACK": {
+      "LABEL": "Har du noen tanker du ønsker å dele?",
+      "PLACEHOLDER": "Din tilbakemelding (valgfritt)",
+      "BUTTON_TEXT": "Send tilbakemelding"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Spørreundersøkelse oppdatert",
+      "ERROR_MESSAGE": "Kunne ikke koble til Woot Server, vennligst prøv igjen senere"
+    }
+  },
+  "POWERED_BY": "Drevet av Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/pl.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Droga Klientko, Drogi Kliencie 👋, poświęć proszę kilka chwil, aby podzielić się opinią na temat rozmowy, którą odbyłeś(aś) z {inboxName}.",
+    "RATING": {
+      "LABEL": "Oceń udzielone Ci wsparcie",
+      "SUCCESS_MESSAGE": "Dziękujemy za przesłanie oceny"
+    },
+    "FEEDBACK": {
+      "LABEL": "Czy masz jakieś przemyślenia, którymi chciałbyć się podzielić?",
+      "PLACEHOLDER": "Twoja opinia (opcjonalna)",
+      "BUTTON_TEXT": "Prześlij opinię"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Ankieta została zaktualizowana",
+      "ERROR_MESSAGE": "Nie można połączyć się z Woot Server, spróbuj ponownie później"
+    }
+  },
+  "POWERED_BY": "Napędzany przez Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/pt.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Caro cliente 👋, por favor, reserve alguns instantes para compartilhar a sua opinião sobre a conversa que teve com {inboxName}.",
+    "RATING": {
+      "LABEL": "Avalie a sua conversa",
+      "SUCCESS_MESSAGE": "Obrigado pela sua Avaliação"
+    },
+    "FEEDBACK": {
+      "LABEL": "Tem alguma sugestão para partilhar connosco?",
+      "PLACEHOLDER": "A sua sugestão (opcional)",
+      "BUTTON_TEXT": "Submeter"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Formulário atualizado",
+      "ERROR_MESSAGE": "Não foi possível ligar ao servidor, por favor tente novamente mais tarde"
+    }
+  },
+  "POWERED_BY": "Desenvolvido por Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/pt_BR.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Caro cliente 👋, por favor, reserve alguns instantes para compartilhar feedback sobre a conversa que você teve com {inboxName}.",
+    "RATING": {
+      "LABEL": "Avalie sua conversa",
+      "SUCCESS_MESSAGE": "Obrigado por enviar a classificação"
+    },
+    "FEEDBACK": {
+      "LABEL": "Você tem alguma opinião que gostaria de compartilhar?",
+      "PLACEHOLDER": "Sua avaliação (opcional)",
+      "BUTTON_TEXT": "Enviar avaliação"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Pesquisa atualizada com sucesso",
+      "ERROR_MESSAGE": "Não foi possível conectar ao servidor Woot, por favor tente novamente mais tarde"
+    }
+  },
+  "POWERED_BY": "Desenvolvido por Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/ro.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Stimate client 👋, vă rugăm să luați câteva momente pentru a împărtăși feedback despre conversația pe care ați avut-o cu {inboxName}.",
+    "RATING": {
+      "LABEL": "Evaluează conversația ta",
+      "SUCCESS_MESSAGE": "Vă mulțumim pentru trimiterea de rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Aveți gânduri pe care doriți să le împărtășiți?",
+      "PLACEHOLDER": "Feedback-ul tău (opțional)",
+      "BUTTON_TEXT": "Trimiteți feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Chestionar actualizat cu succes",
+      "ERROR_MESSAGE": "Nu s-a putut conecta la Woot Server, încercați din nou mai târziu"
+    }
+  },
+  "POWERED_BY": "Oferit de Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/ru.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Уважаемый клиент 👋, пожалуйста, поделитесь отзывом о разговоре с {inboxName}.",
+    "RATING": {
+      "LABEL": "Оцените разговор",
+      "SUCCESS_MESSAGE": "Спасибо за оценку"
+    },
+    "FEEDBACK": {
+      "LABEL": "Есть ли у вас какие-либо мысли, которыми вы бы хотели поделиться?",
+      "PLACEHOLDER": "Ваш отзыв (необязательно)",
+      "BUTTON_TEXT": "Отправить отзыв"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Опрос успешно обновлен",
+      "ERROR_MESSAGE": "Не удается соединиться с сервером Woot, попробуйте позже"
+    }
+  },
+  "POWERED_BY": "Работает на Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/sh.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Rate your conversation",
+      "SUCCESS_MESSAGE": "Thank you for submitting the rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/sk.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Ohodnoťte konverzáciu",
+      "SUCCESS_MESSAGE": "Thank you for submitting the rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "Nepodarilo sa pripojiť k serveru Woot, skúste to prosím neskôr"
+    }
+  },
+  "POWERED_BY": "Používame Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/sl.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Draga stranka 👋, vzemite si nekaj trenutkov in nam posredujte povratne informacije o pogovoru, ki ste ga imeli z {inboxName}.",
+    "RATING": {
+      "LABEL": "Ocenite svoj pogovor",
+      "SUCCESS_MESSAGE": "Hvala za oddano oceno"
+    },
+    "FEEDBACK": {
+      "LABEL": "Imate še kaj, kar bi želeli deliti z nami?",
+      "PLACEHOLDER": "Vaše povratne informacije (neobvezno)",
+      "BUTTON_TEXT": "Pošlji povratne informacije"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Anketa je bila uspešno posodobljena",
+      "ERROR_MESSAGE": "Ni bilo mogoče vzpostaviti povezave s strežnikom, poskusite znova pozneje"
+    }
+  },
+  "POWERED_BY": "Poganja Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/sq.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Rate your conversation",
+      "SUCCESS_MESSAGE": "Thank you for submitting the rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/sr.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Poštovani korisniče 👋, molim vas izdvojite jedan trenutak da podelite iskustvo o razgovoru koje ste obavili sa {inboxName}.",
+    "RATING": {
+      "LABEL": "Ocenite razgovor",
+      "SUCCESS_MESSAGE": "Hvala vam na dostavljenoj oceni"
+    },
+    "FEEDBACK": {
+      "LABEL": "Da li ima nešto što bi ste podelili sa nama?",
+      "PLACEHOLDER": "Vaš utisak (opciono)",
+      "BUTTON_TEXT": "Podelite utisak"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Anketa je uspešno poslata",
+      "ERROR_MESSAGE": "Nije moguće se povezati sa Woot serverom, pokušajte ponovo kasnije"
+    }
+  },
+  "POWERED_BY": "Pokreće Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/sv.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Ge feedback om den konversation du hade med {inboxName}.",
+    "RATING": {
+      "LABEL": "Betygsätt din konversation",
+      "SUCCESS_MESSAGE": "Tack för att du lämnat in omdömet"
+    },
+    "FEEDBACK": {
+      "LABEL": "Har du några tankar du vill dela med dig av?",
+      "PLACEHOLDER": "Dina synpunkter (frivilligt)",
+      "BUTTON_TEXT": "Skicka synpunkter"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Undersökningen har uppdaterats",
+      "ERROR_MESSAGE": "Kunde inte ansluta till Woot Server, försök igen senare"
+    }
+  },
+  "POWERED_BY": "Drivs av Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/ta.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Rate your conversation",
+      "SUCCESS_MESSAGE": "Thank you for submitting the rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "வூட் சர்வருடன் இணைக்க முடியவில்ல, மீண்டும் முயற்சிக்கவும்"
+    }
+  },
+  "POWERED_BY": "சாட்வுட் மூலம் இயக்கபடுகிறது"
+}

research/chatwoot/app/javascript/survey/i18n/locale/th.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "โปรดสละเวลา เพื่อแสดงความคิดเห็นกับการสนทนากับ {inboxName} ครั้งนี้",
+    "RATING": {
+      "LABEL": "ให้คะแนนการสนทนาครั้งนี้",
+      "SUCCESS_MESSAGE": "ขอบคุณที่ร่วมมือให้คะแนนการสนทนากับเรา"
+    },
+    "FEEDBACK": {
+      "LABEL": "คุณมีความคิดเห็นอะไรที่ต้องการให้เราปรับปรุงไหม?",
+      "PLACEHOLDER": "ความคิดเห็นของคุณ (ไม่จำเป็น)",
+      "BUTTON_TEXT": "ส่งความคิดเห็น"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "แบบสอบถามได้รับการอัพเดทแล้ว",
+      "ERROR_MESSAGE": "ไม่สามารถเชื่อมต่อเซิฟเวอร์ได้โปรดลองอีกครั้งในภายหลัง"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/tl.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Rate your conversation",
+      "SUCCESS_MESSAGE": "Thank you for submitting the rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/tr.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Değerli misafirimiz 👋, {inboxName} ile yaptığınız görüşmeyi değerlendirmek için lütfen kısa bir süre ayırın.",
+    "RATING": {
+      "LABEL": "Konuşmanızı oylayın",
+      "SUCCESS_MESSAGE": "Konuşmanızı oyladığınız için teşekkürler"
+    },
+    "FEEDBACK": {
+      "LABEL": "Görüşlerinizi bizimle paylaşmak ister misiniz?",
+      "PLACEHOLDER": "Görüşleriniz (isteğe bağlı)",
+      "BUTTON_TEXT": "Görüş bildirin"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Anket başarıyla güncellendi",
+      "ERROR_MESSAGE": "Woot Sunucusuna bağlanılamadı, Lütfen daha sonra tekrar deneyin"
+    }
+  },
+  "POWERED_BY": "Chatwoot tarafından desteklenmektedir"
+}

research/chatwoot/app/javascript/survey/i18n/locale/uk.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Шановний клієнт 👋, будь ласка, приділіть кілька хвилин щоб поділитися відгуком про бесіду, що була з {inboxName}.",
+    "RATING": {
+      "LABEL": "Оцініть вашу бесіду",
+      "SUCCESS_MESSAGE": "Дякуємо за оцінку"
+    },
+    "FEEDBACK": {
+      "LABEL": "У вас є думки, якими ви хочете поділитися?",
+      "PLACEHOLDER": "Ваш відгук (необов'язково)",
+      "BUTTON_TEXT": "Відправити відгук"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Опитування успішно оновлено",
+      "ERROR_MESSAGE": "Не вдалося підключитися до Woot Server, спробуйте ще раз пізніше"
+    }
+  },
+  "POWERED_BY": "Працює на Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/ur.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Rate your conversation",
+      "SUCCESS_MESSAGE": "Thank you for submitting the rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "ووٹ سرور کے ساتھ رابطہ ممکن نہی ہوسکا ، براہ کرم کچھ دیر بعد کوشش کریں"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/ur_IN.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with {inboxName}.",
+    "RATING": {
+      "LABEL": "Rate your conversation",
+      "SUCCESS_MESSAGE": "Thank you for submitting the rating"
+    },
+    "FEEDBACK": {
+      "LABEL": "Do you have any thoughts you'd like to share?",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "Submit feedback"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Survey updated successfully",
+      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/vi.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "Quý khách \u001dk\u001dính \u001dmếm 👋, vui lòng dành một chút thời gian để chia sẻ phản hồi về hội thoại mà bạn đã có với {inboxName}.",
+    "RATING": {
+      "LABEL": "Đánh giá cuộc trò chuyện",
+      "SUCCESS_MESSAGE": "Cảm ơn vì đã đánh giá"
+    },
+    "FEEDBACK": {
+      "LABEL": "Bạn có bất kỳ cảm nhận nào muốn chia sẻ không?",
+      "PLACEHOLDER": "Phản hồi của bạn (tuỳ ý)",
+      "BUTTON_TEXT": "Gửi phản hồi"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Đã cập nhật khảo sát thành công",
+      "ERROR_MESSAGE": "Không thể kết nối với Máy chủ Woot, Vui lòng thử lại sau"
+    }
+  },
+  "POWERED_BY": "Cung cấp bởi Chatwoot"
+}

research/chatwoot/app/javascript/survey/i18n/locale/zh_CN.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "亲爱的客户 👋, 请花一点时间分享您与 {inboxName} 的对话反馈。",
+    "RATING": {
+      "LABEL": "评价您的对话",
+      "SUCCESS_MESSAGE": "感谢您的评分"
+    },
+    "FEEDBACK": {
+      "LABEL": "您是否有想要分享的想法？",
+      "PLACEHOLDER": "您的反馈(可选)",
+      "BUTTON_TEXT": "提交反馈"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "问卷已成功更新",
+      "ERROR_MESSAGE": "无法连接服务器，请稍后再试"
+    }
+  },
+  "POWERED_BY": "由 Chatwoot 支持"
+}

research/chatwoot/app/javascript/survey/i18n/locale/zh_TW.json

@@ -0,0 +1,19 @@
+{
+  "SURVEY": {
+    "DESCRIPTION": "親愛的客戶👋，請花一些時間分享您與 {inboxName} 對話的反饋。",
+    "RATING": {
+      "LABEL": "為此對話評分",
+      "SUCCESS_MESSAGE": "感謝您提交的評分"
+    },
+    "FEEDBACK": {
+      "LABEL": "有什麼想法想分享嗎？",
+      "PLACEHOLDER": "Your feedback (optional)",
+      "BUTTON_TEXT": "提交反饋"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "标签已成功更新",
+      "ERROR_MESSAGE": "無法連接伺服器，請稍後再試"
+    }
+  },
+  "POWERED_BY": "Powered by Chatwoot"
+}

research/chatwoot/app/javascript/survey/store/index.js

@@ -0,0 +1,8 @@
+import { createStore } from 'vuex';
+import globalConfig from 'shared/store/globalConfig';
+
+export default createStore({
+  modules: {
+    globalConfig,
+  },
+});

research/chatwoot/app/javascript/survey/views/Response.vue

@@ -0,0 +1,210 @@
+<script>
+import { useAlert } from 'dashboard/composables';
+import Branding from 'shared/components/Branding.vue';
+import Spinner from 'shared/components/Spinner.vue';
+import Rating from 'survey/components/Rating.vue';
+import Feedback from 'survey/components/Feedback.vue';
+import Banner from 'survey/components/Banner.vue';
+import StarRating from 'shared/components/StarRating.vue';
+import { getSurveyDetails, updateSurvey } from 'survey/api/survey';
+
+import { CSAT_DISPLAY_TYPES } from 'shared/constants/messages';
+
+export default {
+  name: 'Response',
+  components: {
+    Branding,
+    Rating,
+    Spinner,
+    Banner,
+    Feedback,
+    StarRating,
+  },
+  data() {
+    return {
+      surveyDetails: null,
+      isLoading: false,
+      errorMessage: null,
+      selectedRating: null,
+      feedbackMessage: '',
+      isUpdating: false,
+      logo: '',
+      inboxName: '',
+      displayType: CSAT_DISPLAY_TYPES.EMOJI,
+      messageContent: '',
+    };
+  },
+  computed: {
+    surveyId() {
+      const pageURL = window.location.href;
+      return pageURL.substring(pageURL.lastIndexOf('/') + 1);
+    },
+    isRatingSubmitted() {
+      return this.surveyDetails && this.surveyDetails.rating;
+    },
+    isFeedbackSubmitted() {
+      return this.surveyDetails && this.surveyDetails.feedback_message;
+    },
+    isButtonDisabled() {
+      return !(this.selectedRating && this.feedback);
+    },
+    isEmojiType() {
+      return this.displayType === CSAT_DISPLAY_TYPES.EMOJI;
+    },
+    isStarType() {
+      return this.displayType === CSAT_DISPLAY_TYPES.STAR;
+    },
+    shouldShowBanner() {
+      return this.isRatingSubmitted || this.errorMessage;
+    },
+    enableFeedbackForm() {
+      return !this.isFeedbackSubmitted && this.isRatingSubmitted;
+    },
+    shouldShowErrorMessage() {
+      return !!this.errorMessage;
+    },
+    shouldShowSuccessMessage() {
+      return !!this.isRatingSubmitted;
+    },
+    message() {
+      if (this.errorMessage) {
+        return this.errorMessage;
+      }
+      return this.$t('SURVEY.RATING.SUCCESS_MESSAGE');
+    },
+  },
+  async mounted() {
+    this.getSurveyDetails();
+  },
+  methods: {
+    selectRating(rating) {
+      this.selectedRating = rating;
+      this.updateSurveyDetails();
+    },
+    sendFeedback(message) {
+      this.feedbackMessage = message;
+      this.updateSurveyDetails();
+    },
+    async getSurveyDetails() {
+      this.isLoading = true;
+      try {
+        const result = await getSurveyDetails({ uuid: this.surveyId });
+        this.logo = result.data.inbox_avatar_url;
+        this.inboxName = result.data.inbox_name;
+        this.surveyDetails = result?.data?.csat_survey_response;
+        this.selectedRating = this.surveyDetails?.rating;
+        this.feedbackMessage = this.surveyDetails?.feedback_message || '';
+        this.displayType = result.data.display_type || CSAT_DISPLAY_TYPES.EMOJI;
+        this.messageContent =
+          result.data.content ||
+          this.$t('SURVEY.DESCRIPTION', { inboxName: this.inboxName });
+        this.setLocale(result.data.locale);
+      } catch (error) {
+        const errorMessage = error?.response?.data?.message;
+        this.errorMessage = errorMessage || this.$t('SURVEY.API.ERROR_MESSAGE');
+      } finally {
+        this.isLoading = false;
+      }
+    },
+    async updateSurveyDetails() {
+      this.isUpdating = true;
+      try {
+        const data = {
+          message: {
+            submitted_values: {
+              csat_survey_response: {
+                rating: this.selectedRating,
+                feedback_message: this.feedbackMessage,
+              },
+            },
+          },
+        };
+        await updateSurvey({
+          uuid: this.surveyId,
+          data,
+        });
+        this.surveyDetails = {
+          rating: this.selectedRating,
+          feedback_message: this.feedbackMessage,
+        };
+      } catch (error) {
+        const errorMessage = error?.response?.data?.error;
+        this.errorMessage = errorMessage || this.$t('SURVEY.API.ERROR_MESSAGE');
+        useAlert(this.errorMessage);
+      } finally {
+        this.isUpdating = false;
+      }
+    },
+    setLocale(locale) {
+      this.$root.$i18n.locale = locale || 'en';
+    },
+  },
+};
+</script>
+
+<template>
+  <div
+    v-if="isLoading"
+    class="flex items-center justify-center flex-1 h-full min-h-screen bg-n-background"
+  >
+    <Spinner size="" />
+  </div>
+  <div
+    v-else
+    class="flex items-center justify-center w-full h-full min-h-screen overflow-auto bg-n-background"
+  >
+    <div
+      class="flex flex-col w-full h-full bg-n-solid-1 rounded-lg border border-solid border-n-weak shadow-md lg:w-2/5 lg:h-auto"
+    >
+      <div class="w-full px-12 pt-12 pb-6 m-auto my-0">
+        <img v-if="logo" :src="logo" alt="Chatwoot logo" class="mb-6 logo" />
+        <p
+          v-if="!isRatingSubmitted"
+          class="mb-8 text-lg leading-relaxed text-n-slate-12"
+        >
+          {{ messageContent }}
+        </p>
+        <Banner
+          v-if="shouldShowBanner"
+          :show-success="shouldShowSuccessMessage"
+          :show-error="shouldShowErrorMessage"
+          :message="message"
+        />
+        <label
+          v-if="!isRatingSubmitted"
+          class="mb-4 text-base font-medium text-n-slate-11"
+        >
+          {{ $t('SURVEY.RATING.LABEL') }}
+        </label>
+        <Rating
+          v-if="isEmojiType"
+          :selected-rating="selectedRating"
+          @select-rating="selectRating"
+        />
+        <StarRating
+          v-if="isStarType"
+          :selected-rating="selectedRating"
+          :is-disabled="isRatingSubmitted"
+          class="[&>button>span]:text-4xl !justify-start !px-0"
+          @select-rating="selectRating"
+        />
+        <Feedback
+          v-if="enableFeedbackForm"
+          :is-updating="isUpdating"
+          :is-button-disabled="isButtonDisabled"
+          :selected-rating="selectedRating"
+          @send-feedback="sendFeedback"
+        />
+      </div>
+      <div class="mb-3">
+        <Branding />
+      </div>
+    </div>
+  </div>
+</template>
+
+<style scoped lang="scss">
+.logo {
+  max-height: 3rem;
+}
+</style>