Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/shared/components/TextArea.vue

@@ -0,0 +1,66 @@
+<script>
+export default {
+  props: {
+    label: {
+      type: String,
+      default: '',
+    },
+    placeholder: {
+      type: String,
+      default: '',
+    },
+    modelValue: {
+      type: [String, Number],
+      required: true,
+    },
+    error: {
+      type: String,
+      default: '',
+    },
+  },
+  emits: ['update:modelValue'],
+  computed: {
+    computedModel: {
+      get() {
+        return this.modelValue;
+      },
+      set(value) {
+        this.$emit('update:modelValue', value);
+      },
+    },
+  },
+};
+</script>
+
+<template>
+  <label class="block">
+    <div
+      v-if="label"
+      class="mb-2 text-xs font-medium"
+      :class="{
+        'text-n-gray-12': !error,
+        'text-n-ruby-9': error,
+      }"
+    >
+      {{ label }}
+    </div>
+    <textarea
+      v-model="computedModel"
+      class="w-full px-3 py-2 leading-tight border rounded outline-none resize-none text-n-gray-12"
+      :class="{
+        'border-n-weak hover:border-n-weak focus:border-n-weak': !error,
+        'border-n-ruby-9 hover:border-n-ruby-9 focus:border-n-ruby-9': error,
+      }"
+      :placeholder="placeholder"
+    />
+    <div v-if="error" class="mt-2 text-xs font-medium text-n-ruby-9">
+      {{ error }}
+    </div>
+  </label>
+</template>
+
+<style lang="scss" scoped>
+textarea {
+  min-height: 8rem;
+}
+</style>