Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/shared/components/EmojiOrIcon.vue

@@ -0,0 +1,53 @@
+<script>
+// 🚨 This component is deprecated. Please use fluent-icon instead.
+import { hasEmojiSupport } from 'shared/helpers/emoji';
+import { mapGetters } from 'vuex';
+
+export default {
+  props: {
+    icon: { type: String, default: '' },
+    iconSize: { type: [Number, String], default: 20 },
+    emoji: { type: String, default: '' },
+  },
+  computed: {
+    ...mapGetters({ uiSettings: 'getUISettings' }),
+    isIconTypeEmoji() {
+      const { icon_type: iconType } = this.uiSettings || {};
+      return iconType === 'emoji';
+    },
+    showEmoji() {
+      return this.isIconTypeEmoji && this.emoji && hasEmojiSupport(this.emoji);
+    },
+    showIcon() {
+      return !this.showEmoji && this.icon;
+    },
+    iconContent() {
+      return this.showEmoji ? this.emoji : '';
+    },
+    className() {
+      return {
+        'icon--emoji': this.showEmoji,
+        'icon--font': this.showIcon,
+        [this.icon]: this.showIcon,
+      };
+    },
+  },
+};
+</script>
+
+<template>
+  <i v-if="showEmoji" :class="className">{{ iconContent }}</i>
+  <fluent-icon
+    v-else-if="showIcon"
+    :size="iconSize"
+    :icon="icon"
+    class="flex-shrink-0"
+    :class="className"
+  />
+</template>
+
+<style lang="scss" scoped>
+.icon--emoji {
+  font-style: normal;
+}
+</style>