Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/shared/components/DateSeparator.vue

@@ -0,0 +1,29 @@
+<script>
+import { formatDate } from 'shared/helpers/DateHelper';
+
+export default {
+  props: {
+    date: {
+      type: String,
+      required: true,
+    },
+  },
+  computed: {
+    formattedDate() {
+      return formatDate({
+        date: this.date,
+        todayText: this.$t('TODAY'),
+        yesterdayText: this.$t('YESTERDAY'),
+      });
+    },
+  },
+};
+</script>
+
+<template>
+  <div
+    class="text-sm text-n-slate-11 h-[50px] leading-[50px] relative text-center w-full before:content-[''] before:h-px before:absolute before:top-6 before:w-[calc((100%-120px)/2)] before:bg-n-slate-4 before:dark:bg-n-slate-6 before:left-0 after:content-[''] after:h-px after:absolute after:top-6 after:w-[calc((100%-120px)/2)] after:bg-n-slate-4 after:dark:bg-n-slate-6 after:right-0"
+  >
+    {{ formattedDate }}
+  </div>
+</template>