Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/shared/components/ChatOptions.vue

@@ -0,0 +1,66 @@
+<script>
+import ChatOption from 'shared/components/ChatOption.vue';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
+
+export default {
+  components: {
+    ChatOption,
+  },
+  props: {
+    title: {
+      type: String,
+      default: '',
+    },
+    options: {
+      type: Array,
+      default: () => [],
+    },
+    selected: {
+      type: String,
+      default: '',
+    },
+    hideFields: {
+      type: Boolean,
+      default: false,
+    },
+  },
+  emits: ['optionSelect'],
+  setup() {
+    const { formatMessage } = useMessageFormatter();
+    return {
+      formatMessage,
+    };
+  },
+  methods: {
+    isSelected(option) {
+      return this.selected === option.id;
+    },
+    onClick(selectedOption) {
+      this.$emit('optionSelect', selectedOption);
+    },
+  },
+};
+</script>
+
+<template>
+  <div
+    class="chat-bubble agent max-w-64 !py-2 !px-4 rounded-lg overflow-hidden mt-1 bg-n-background dark:bg-n-solid-3"
+  >
+    <h4 class="text-n-slate-12 text-sm font-normal my-1 leading-[1.5]">
+      <div
+        v-dompurify-html="formatMessage(title, false)"
+        class="text-n-slate-12"
+      />
+    </h4>
+    <ul v-if="!hideFields" class="w-full">
+      <ChatOption
+        v-for="option in options"
+        :key="option.id"
+        :action="option"
+        :is-selected="isSelected(option)"
+        class="list-none p-0"
+        @option-select="onClick"
+      />
+    </ul>
+  </div>
+</template>