Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/dashboard/store/modules/draftMessages.js

@@ -0,0 +1,55 @@
+import types from '../mutation-types';
+
+import { REPLY_EDITOR_MODES } from 'dashboard/components/widgets/WootWriter/constants';
+import { LocalStorage } from 'shared/helpers/localStorage';
+import { LOCAL_STORAGE_KEYS } from 'dashboard/constants/localStorage';
+
+const state = {
+  records: LocalStorage.get(LOCAL_STORAGE_KEYS.DRAFT_MESSAGES) || {},
+  replyEditorMode: REPLY_EDITOR_MODES.REPLY,
+};
+
+export const getters = {
+  get: _state => key => {
+    return _state.records[key] || '';
+  },
+  getReplyEditorMode: _state => _state.replyEditorMode,
+};
+
+export const actions = {
+  set: async ({ commit }, { key, message }) => {
+    commit(types.SET_DRAFT_MESSAGES, { key, message });
+  },
+  delete: ({ commit }, { key }) => {
+    commit(types.SET_DRAFT_MESSAGES, { key });
+  },
+  setReplyEditorMode: ({ commit }, { mode }) => {
+    commit(types.SET_REPLY_EDITOR_MODE, { mode });
+  },
+};
+
+export const mutations = {
+  [types.SET_DRAFT_MESSAGES]($state, { key, message }) {
+    $state.records = {
+      ...$state.records,
+      [key]: message,
+    };
+    LocalStorage.set(LOCAL_STORAGE_KEYS.DRAFT_MESSAGES, $state.records);
+  },
+  [types.REMOVE_DRAFT_MESSAGES]($state, { key }) {
+    const { [key]: draftToBeRemoved, ...updatedRecords } = $state.records;
+    $state.records = updatedRecords;
+    LocalStorage.set(LOCAL_STORAGE_KEYS.DRAFT_MESSAGES, $state.records);
+  },
+  [types.SET_REPLY_EDITOR_MODE]($state, { mode }) {
+    $state.replyEditorMode = mode;
+  },
+};
+
+export default {
+  namespaced: true,
+  state,
+  getters,
+  actions,
+  mutations,
+};