Restructure omni services and add Chatwoot research snapshot

2026-02-21 11:11:27 +07:00
parent edea7a0034
commit b73babbbf6
7732 changed files with 978203 additions and 32 deletions
--- a/research/chatwoot/app/javascript/dashboard/store/modules/agents.js
+++ b/research/chatwoot/app/javascript/dashboard/store/modules/agents.js
@@ -0,0 +1,133 @@
+import * as MutationHelpers from 'shared/helpers/vuex/mutationHelpers';
+import * as types from '../mutation-types';
+import AgentAPI from '../../api/agents';
+
+export const state = {
+  records: [],
+  uiFlags: {
+    isFetching: false,
+    isCreating: false,
+    isUpdating: false,
+    isDeleting: false,
+  },
+};
+
+export const getters = {
+  getAgents($state) {
+    return $state.records;
+  },
+  getVerifiedAgents($state) {
+    return $state.records.filter(record => record.confirmed);
+  },
+  getUIFlags($state) {
+    return $state.uiFlags;
+  },
+  getAgentById: $state => id => {
+    return $state.records.find(record => record.id === Number(id)) || {};
+  },
+  getAgentStatus($state) {
+    let status = {
+      online: $state.records.filter(
+        agent => agent.availability_status === 'online'
+      ).length,
+      busy: $state.records.filter(agent => agent.availability_status === 'busy')
+        .length,
+      offline: $state.records.filter(
+        agent => agent.availability_status === 'offline'
+      ).length,
+    };
+    return status;
+  },
+};
+
+export const actions = {
+  get: async ({ commit }) => {
+    commit(types.default.SET_AGENT_FETCHING_STATUS, true);
+    try {
+      const response = await AgentAPI.get();
+      commit(types.default.SET_AGENT_FETCHING_STATUS, false);
+      commit(types.default.SET_AGENTS, response.data);
+    } catch (error) {
+      commit(types.default.SET_AGENT_FETCHING_STATUS, false);
+    }
+  },
+  create: async ({ commit }, agentInfo) => {
+    commit(types.default.SET_AGENT_CREATING_STATUS, true);
+    try {
+      const response = await AgentAPI.create(agentInfo);
+      commit(types.default.ADD_AGENT, response.data);
+      commit(types.default.SET_AGENT_CREATING_STATUS, false);
+    } catch (error) {
+      commit(types.default.SET_AGENT_CREATING_STATUS, false);
+      throw error;
+    }
+  },
+  update: async ({ commit }, { id, ...agentParams }) => {
+    commit(types.default.SET_AGENT_UPDATING_STATUS, true);
+    try {
+      const response = await AgentAPI.update(id, agentParams);
+      commit(types.default.EDIT_AGENT, response.data);
+      commit(types.default.SET_AGENT_UPDATING_STATUS, false);
+    } catch (error) {
+      commit(types.default.SET_AGENT_UPDATING_STATUS, false);
+      throw new Error(error);
+    }
+  },
+  updateSingleAgentPresence: ({ commit }, { id, availabilityStatus }) => {
+    commit(types.default.UPDATE_SINGLE_AGENT_PRESENCE, {
+      id,
+      availabilityStatus,
+    });
+  },
+  updatePresence: async ({ commit }, data) => {
+    commit(types.default.UPDATE_AGENTS_PRESENCE, data);
+  },
+  delete: async ({ commit }, agentId) => {
+    commit(types.default.SET_AGENT_DELETING_STATUS, true);
+    try {
+      await AgentAPI.delete(agentId);
+      commit(types.default.DELETE_AGENT, agentId);
+      commit(types.default.SET_AGENT_DELETING_STATUS, false);
+    } catch (error) {
+      commit(types.default.SET_AGENT_DELETING_STATUS, false);
+      throw new Error(error);
+    }
+  },
+};
+
+export const mutations = {
+  [types.default.SET_AGENT_FETCHING_STATUS]($state, status) {
+    $state.uiFlags.isFetching = status;
+  },
+  [types.default.SET_AGENT_CREATING_STATUS]($state, status) {
+    $state.uiFlags.isCreating = status;
+  },
+  [types.default.SET_AGENT_UPDATING_STATUS]($state, status) {
+    $state.uiFlags.isUpdating = status;
+  },
+  [types.default.SET_AGENT_DELETING_STATUS]($state, status) {
+    $state.uiFlags.isDeleting = status;
+  },
+
+  [types.default.SET_AGENTS]: MutationHelpers.set,
+  [types.default.ADD_AGENT]: MutationHelpers.create,
+  [types.default.EDIT_AGENT]: MutationHelpers.update,
+  [types.default.DELETE_AGENT]: MutationHelpers.destroy,
+  [types.default.UPDATE_AGENTS_PRESENCE]: MutationHelpers.updatePresence,
+  [types.default.UPDATE_SINGLE_AGENT_PRESENCE]: (
+    $state,
+    { id, availabilityStatus }
+  ) =>
+    MutationHelpers.updateSingleRecordPresence($state.records, {
+      id,
+      availabilityStatus,
+    }),
+};
+
+export default {
+  namespaced: true,
+  state,
+  getters,
+  actions,
+  mutations,
+};